Health Care Support Worker - Ophthalmology Department

NHS National Services Scotland; Glasgow; On-site; GBP 13,000 - 19,000; Part time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Car benefit scheme

Study bursaries

Enhanced holiday pay

NHS discounts

Employee support

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) invites applications for a caring, motivated individual to support high‑quality patient care within the Ophthalmology Department. Based at Gartnavel General Hospital, you will work alongside ophthalmic teams and be involved in direct patient contact as well as administrative duties.

This part-time, fixed-term post runs for six months with Saturday shifts (08:45–16:39) and a pro rata salary.

Qualifications

• Standard Grades including English or equivalent qualifications or relevant experience.
• SVQ Level 2 in Healthcare or willingness to work towards this qualification.
• Experience working in a caring environment or customer-focused role.
• Excellent verbal and written communication skills with the ability to build positive relationships.
• Ability to work effectively as part of a multidisciplinary team and follow established procedures.
• Good organisational skills with the ability to prioritise workload and work using your own initiative.
• Proficient keyboard and IT skills with experience using Microsoft Office applications and data entry systems.
• Have previous visual field testing experience.

Responsibilities

• Perform a range of ophthalmic investigations including visual field testing.
• Visual acuity measurements.
• Intraocular pressure assessment.
• Gathering and recording clinical information from patients with glaucoma.
• Supporting the smooth running of clinics.
• Undertaking administrative duties as required.

Skills

Verbal and written communication

Multidisciplinary teamwork

Organisation and prioritisation

Microsoft Office

Data entry

Customer-focused experience

Visual field testing experience

Caregiving attitude

Education

Standard Grades including English

SVQ Level 2 in Healthcare

Tools

Microsoft Office

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen for a caring, motivated and enthusiastic individual to join the Ophthalmology Department within NHS Greater Glasgow and Clyde. Working alongside Optometrists, Orthoptists, Nursing staff and the wider multidisciplinary team, you will play an important role in supporting the delivery of high-quality patient care. This varied and rewarding post combines direct patient interaction with technical and administrative responsibilities, helping to ensure patients receive an excellent experience throughout their care journey. As one of the largest NHS organisations in the UK, NHSGGC offers a supportive environment where staff are encouraged to develop their skills, contribute to service improvement and make a real difference to the lives of patients every day. You will be part of a dedicated team committed to providing compassionate, person-centred care while developing valuable skills within a specialised clinical setting.

Based primarily at Gartnavel General Hospital but there may be occasions where you are required to work at other NHS Greater Glasgow and Clyde sites as the service develops.

Comprehensive in-house training will be provided, and relevant courses will be available to support your development in the role. As training will take place during normal working hours, successful candidates must be available to attend training sessions Monday to Friday.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

• Part-time, fixed-term for 6 months
• You will be based at Gartnavel General Hospital
• Working Pattern: Saturday 08:45 am - 16:39 pm
• Please note the salary is Pro Rata for part-time hours.

Key responsibilities:

Key duties will include:

• Performing a range of ophthalmic investigations, including:
  • Visual field testing
  • Visual acuity measurements
  • Intraocular pressure assessment
• Gathering and recording clinical information from patients with glaucoma
• Supporting the smooth running of clinics
• Undertaking administrative duties as required

Knowledge, training, qualifications and/or experience required to do the job:

• Standard Grades including English or equivalent qualifications or relevant experience
• SVQ Level 2 in Healthcare or willingness to work towards this qualification
• Experience working in a caring environment or customer-focused role
• Excellent verbal and written communication skills with the ability to build positive relationships
• Ability to work effectively as part of a multidisciplinary team and follow established procedures
• Good organisational skills with the ability to prioritise workload and work using your own initiative
• Proficient keyboard and IT skills with experience using Microsoft Office applications and data entry systems
• Have previous visual field testing experience

What we offer:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Dilraj Brar, Deputy Head of Optometry, on 0141 211 1034 or [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may require a satisfactory PVG Scheme record check.

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• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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