Health Care Support Worker London

East London NHS Foundation Trust; Greater London; On-site; GBP 31,000 - 32,000; Full time

Job summary

East London NHS Foundation Trust is recruiting Health Care Assistants for Mental Health to work across adult and older adult wards in Tower Hamlets, City and Hackney, Newham and other London sites. This permanent, full-time role offers the chance to join supportive multidisciplinary teams and deliver compassionate patient care, aligned with our values of care, respect and inclusion.

The salary ranges from £30,630 to £32,346 per year including HCAs, with ongoing training and development

Qualifications

• GCSE level or equivalent education.
• Care certificate training or willingness to undertake.
• GCSE Maths and English at grade A–C or Level 2 equivalent.
• Experience dealing with challenging situations in health care.

Responsibilities

• Care for patients on mental health wards within a multidisciplinary team.
• Support care and treatment programmes with a recovery focus.
• Provide compassionate and respectful patient care.
• Maintain clear communication with patients and staff.
• Assist in managing non-routine and unpredictable workload.

Skills

Verbal communication

Written communication

Time management

Autonomy

Teamwork

Compassion

Emotional intelligence

Education

GCSE level or equivalent

Care certificate training or willingness

GCSE Maths & English (A-C) or Level 2

Job description

Health Care Assistants for Mental Health

An opportunity has arisen for enthusiastic and caring people to work as health care support workers within our adult and older adult wards. There are a number of mental health wards across ELFT and we are seeking enthusiastic people with the right mindset to come and join our supportive and progressive teams.

We are looking for caring and compassionate people, both experienced and inexperienced, to join our dedicated teams.

Main duties of the job

To be successful in a Health Care assistant or Support Worker role, you will need to be forward thinking and have a keen interest in working with patients being nursed in a mental health settings. You will be working within a supportive multidisciplinary team, caring for patients with a wide range of needs.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

Our care and treatment programmes are underpinned by principles of recovery and social inclusion and much of our work is co-produced with patients. You will help to ensure that the people we care for always have a strong voice. If you are committed to providing outstanding patient care with a sound knowledge of best practise, this is the opportunity for you.

Person Specification

Education/ Qualification/ Training

• Educated to GCSE level of equivalent
• Completed or the willingness to undertake Care certificate
• GCSE Grade A-C in Maths & English or skills level 2 Maths & English or equivalent

Experience

• Dealing with challenging situations
• Working with Mental Health Service Users
• Experience of providing and receiving complex, sensitive information

Knowledge and Skills

• Excellent verbal and written communication skills
• Able to manage time to meet deadlines
• Ability to work autonomously
• Ability to work as part of a team
• Be able to respond with compassion and empathy Demonstrate an understanding of caring for people with mental health problems
• Demonstrate a degree of emotional intelligence and self-reflection
• Demonstrate an understanding of the specialty
• Ability to take part in reflective practice and clinical supervision activities
• Ability to deal with non- routine and unpredictable nature of workload and individual patient contact
• Knowledge of when to seek advice and escalating to the appropriate professional for expert help and advice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tower Hamlets, City and Hackney, Newham, Forensics and other London sites

£30,630 to £32,346 a yearper annum inc HCAS (Hcas to be confirmed on appointment)

Contract

Permanent

Working pattern

Full-time

Reference number

363-LON-HCSW-NOV-26

Job locations

Tower Hamlets, City and Hackney, Newham, Forensics and other London sites