Health Care Assistant - Swift Ward

Hertfordshire Partnership University NHS Foundation Trust; Radlett; On-site; GBP 27,000 - 29,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust invites applications for a Health Care Assistant on Swift Ward. The role requires experience at Band 2/3 with competency in clinical observations and the ability to organise day-to-day tasks within an agreed work plan.

You will work alongside registered and unregistered practitioners, supporting health and social care professionals and guiding Band 2 staff when required, under ongoing supervision, training and NVQ development.

Qualifications

• NVQ 3 qualification required.
• Some experience as a Band 2 HCA.
• Ability to recognise and reflect on barriers to effective communication.

Responsibilities

• Provide direct patient care under monitored supervision.
• Assist in coordinating care for a caseload including mental health and learning disability cases.
• Work with the multidisciplinary team to deliver care per plan and pathways.
• Report concerns and maintain accurate written records for supervision.

Skills

Care organisation

Communication

Teamwork

Supervision

Education

NVQ 3

Job description

Hertfordshire Partnership University NHS Foundation Trust

Health Care Assistant - Swift Ward

The closing date is 05 November 2026

Please be aware that this role is NOT eligible for Sponsorship

Extensive experience at HCA Band 2/3 with an appreciation and knowledge of unit procedures, competency based clinical observations, is able to organise day to day tasks and activities based on an agreed and allocated work plan.

The post holder will work alongside experienced registered and unregistered practitioners, supporting health and social care professionals and providing guidance to Band 2 practitioners when required.

Duties will be allocated through agreed care plans, which are assessed and evaluated by a registered nurse. The post holder will deliver care under the guidance of registered practitioners, supported by ongoing supervision, training, and development through the NVQ framework.

Working within Trust policies and procedures, the post holder will follow agreed instructions while receiving appropriate support and supervision. As part of the wider Mental Health/Learning Disability Care Team, they will assist in delivering care and services to patients and service users under the supervision of a registered staff member, carrying out practical tasks identified within care plans and care pathways.

Main duties of the job

Undertake a range of duties as agreed by unit policies and protocols which involve direct patient care, under monitored supervision

To assist as instructed in the coordination of care delivery for a case load of patients for those with mental health problems including those with severe, enduring mental illness and Learning Disability

To work through and with the Directorate, psychiatric / learning disability multidisciplinary team, patients and other community agencies as instructed and guided

Contribute to the monitoring of the physical environment ensuring that it is safe and conducive to the therapeutic work of the unit/community setting, whilst being able to accuratelymonitor and feedback concerns the registered practitioners.

Have informed knowledge and understanding in the psychological, social, physical and spiritual needs of all patients as guided as agreed in a monitored supervisory framework.

Actively participate and assist in the care and rehabilitation of patients as per the plan of care determined and supervised by a registered practitioner.

To report and feedback concerns within instructed duties, that facilitate timely comprehensive and contemporaneous written clinical records for sign off and oversight by a registered practitioner.

Contribute towards the delivery of care using the recovery approach to provide therapeutic interventions as agreed as part of an ongoing and monitored supervisory framework.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job responsibilities

Provide patients and theircarers with a service that is culturally sensitive and gives due consideration to any special needs.

To undertake andassist in the organisation of the day-to-day smooth running of department/ ward/unit/ service.

Contributes towards the ongoing quality of service and care and identifies any risk issues in relation to the patients health and social care within an agreed and monitored supervisory framework.

Person Specification

Knowledge

• NVQ 3

Experience

• Some experience as a Band 2 HCA
• Recognises and reflects on barriers to effective communication, modifying communication in response

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hertfordshire Partnership University NHS Foundation Trust

£27,106 to £28,850 a yearper annum, pro rata (Inclusive of 5% HCAS)