Health Care Support Worker – Frailty Support Worker

Hywel Dda University Health Board; Carmarthen; On-site; GBP 23,000 - 25,000; Full time

Job summary

Hywel Dda University Health Board is advertising a Band 3 Frailty Support Worker position on Cadog Ward at Glangwili General Hospital in Carmarthen. The role focuses on caring for frail patients, promoting independence in mobility, nutrition and hydration, and maintaining dignity.

Applicants should have an NVQ Level 3 in Health or equivalent and demonstrate strong communication and teamwork. Welsh language ability is desirable; interviews are scheduled.

Qualifications

• NVQ Level 3 in Health or equivalent.
• Demonstrated good communication skills and ability to work well in a team.
• Ability to work independently.

Responsibilities

• Work with nursing and therapies teams.
• Promote patient independence focusing on mobility, nutrition and hydration.
• Maintain patient dignity and care during shifts.
• Be available to work across 7 days a week with no night duty.
• Welsh language ability is desirable and English/Welsh speakers are welcome.

Skills

Good communication

Team player

Work independently

Education

NVQ Level 3 in Health or equivalent

Job description

Job Overview

An exciting opportunity has arisen for a Band 3 Frailty Support Worker on Cadog Ward in Glangwili General Hospital. The post offers the opportunity to develop your skills and experience in caring for frail patients. Dementia and frailty are a growing challenge within healthcare, and we as healthcare professionals are at the forefront of providing the dignity, support and care that people deserve. The aim of the role would be to improve the patient experience. You would be expected to promote the patients' independence by focusing on their mobility, nutrition and hydration in order to maintain and maximize their functional ability.

Main duties of the job

The post holder should hold an NVQ level 3 in Health or equivalent. They will need to demonstrate that they have good communication skills and that they are an excellent team player as well as being able to work alone. They will be expected to work alongside both the nursing and the therapies team. The post will include working 7 days a week, with no night duty. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews will be held on 5/10/2026.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.