Health Care Support Worker

NHS; Swansea; On-site; GBP 24,000; Part time

Job summary

An exciting opportunity for a motivated Healthcare Support Worker to join the team at West Ward, Gorseinon Hospital, focusing on elderly rehabilitation. The position emphasizes patient independence, team collaboration, and requires QCF Level 2 in Health. Good communication skills and a caring attitude are essential. Opportunities for training and career development in a supportive environment are also offered.

Benefits

Professional training opportunities

Qualifications

• Experience of working/caring in a health or social care environment.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales.

Responsibilities

• Support patients' independence and encourage a caring approach.
• Communicate effectively with all members of the multi-disciplinary team.

Skills

Compassionate attitude

Communication

Organisational skills

Interpersonal skills

Education

QCF Level 2 in Health

Job description

Job summary

Gorseinon hospital is a 30 bedded community hospital, which is situated in a village surrounded by beautiful garden and fields, our hospital supports the residents of Swansea, and our patients mainly come from Morriston Hospital following an acute admission.

An exciting opportunity has arisen for a motivated HCSW with an interest in elderly care to join our team on West Ward Gorseinon Hospital. We specialise in elderly rehabilitation and enabling our patients is key to facilitate our 'home first' ethos. We have a committed team of Doctors, Nurse's Occupational Therapists, Physiotherapists and Pharmacy staff who work in collaboration for the best outcomes for our patients.

Main duties of the job

We are looking for a person with a caring attitude who will support our patients' independence where possible and encourage a 'can do' approach to patient care. Reliability and flexibility with good communication skills is key. Organisational and interpersonal skills with an ability to adapt to change is vital for this role.

The successful applicant will be provided with an allocated buddy and will have an agreed period of induction on a supernumerary basis which will be based on previous experience.

If you are interested please contact: Rachel Floyd Unit Manager on 01792 704180 or email [e-mail] to arrange an informal visit to discuss the post.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.

Details Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

130-ACS075-0625

Job locations

West Ward Gorseinon Hospital

Brynawel Road Gorseinon

Swansea

SA4 4UU

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification Essential Qualifications & Knowledge Essential

• Minimum of Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health
• Has the equivalent knowledge, skills and experience acquired through induction and on the job training and willing to complete QCF qualification within agreed timeframe
• Evidence of maintaining to undertake further learning specific to the role & personal development
• Demonstrate an understanding of the scope of the role within a team
• Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
• fundamentals aspects of care and the importance of the promotion of health and wellbeing
• the principles of confidentiality and the principles of consent prior to undertaking care and the principles of Safeguarding adults/children to keep patients within their care
• Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice

Essential Experience Essential

• Experience of working/caring in a health or social care environment

Essential Aptitude and abilities Essential

• Adhere to and can demonstrate SBU Values & Behaviours
• Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
• Able to undertake specific procedures involving physical skills commensurate with practice area Caring
• Compassionate attitude to patients and clients
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Able to organise self and others to achieve delegated task
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Essential

• Ability to travel within geographical area
• Able to work hours flexibly
• Able to participate in a rotating shift pattern over 7 days

Person Specification Essential Qualifications & Knowledge Essential

• Minimum of Qualification Credit Framework - QCF Level 2 (formally NVQ Level 2) in Health
• Has the equivalent knowledge, skills and experience acquired through induction and on the job training and willing to complete QCF qualification within agreed timeframe
• Evidence of maintaining to undertake further learning specific to the role & personal development
• Demonstrate an understanding of the scope of the role within a team
• Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
• fundamentals aspects of care and the importance of the promotion of health and wellbeing
• the principles of confidentiality and the principles of consent prior to undertaking care and the principles of Safeguarding adults/children to keep patients within their care
• Understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice

Essential Experience Essential

• Experience of working/caring in a health or social care environment

Essential Aptitude and abilities Essential

• Adhere to and can demonstrate SBU Values & Behaviours
• Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team
• Able to undertake specific procedures involving physical skills commensurate with practice area Caring
• Compassionate attitude to patients and clients
• Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Able to organise self and others to achieve delegated task
• Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
• Ability to deal with non-routine and unpredictable nature of the workload and individual patient contact.

Desirable

• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Essential

• Ability to travel within geographical area
• Able to work hours flexibly
• Able to participate in a rotating shift pattern over 7 days

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Swansea Bay University Health Board

Address

West Ward Gorseinon Hospital

Brynawel Road Gorseinon

Swansea

SA4 4UU

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Swansea Bay University Health Board

Address

West Ward Gorseinon Hospital

Brynawel Road Gorseinon

Swansea

SA4 4UU

Employer's website

https://sbuhb.nhs.wales/ (Opens in a new tab)