Health Care Support Worker

York and Scarborough Teaching Hospitals NHS Foundation Trust; Northallerton; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in Northallerton seeks a dynamic Health Care Support Worker to join their team. This role offers the opportunity to progress from Band 2 to Band 3, working part-time up to 24 hours per week. Responsibilities include providing high-quality care, promoting patient independence, and supporting a welcoming environment. Candidates should have basic literacy, a willingness to learn, and ideally, NVQ/QCF level 2 in a health-related field. Excellent communication skills are vital.

Benefits

NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

Learning and development opportunities

Discounts on various services

Qualifications

• Detailed understanding of the role of a HCA.
• Experience in a care setting.

Responsibilities

• Provide high standards of care to patients.
• Promote patient independence and dignity.

Skills

Communication skills

Basic IT skills

Education

Basic literacy/numeracy skills

Willingness to undertake training

NVQ/QCF level 2 in a health related subject

Job description

Health Care Support Worker

The closing date is 13 January 2026

Interviews for this position will be held in person ONLY. Remote interviews will not be available.

Yorsexual health are looking for a dynamic, enthusiastic and passionate Healthcare Support Worker to join our well-established team in Northallerton.

Do you want to be part of welcoming and supportive team? Then this is the job for you!

This is an exciting opportunity to develop skills as the post is a progression from Band 2 to Band 3 role within the service. This contract is for up to 24 hours per week.

Please note that cross site travel is a requirement for this role

Main duties of the job

As a Healthcare Support Worker at York Hospital, you will be part of a multi‑professional team providing high standards of care to our patients. You will maintain and promote patient independence and dignity to ensure each patient receives a positive experience. Please see the attached document 'Healthcare Support Worker Key Duties' to see a full list of key duties.

You must be able to commit to our Full Time HCSW Academy for the first 4 weeks of your employment with our Trust. Please note our HCSW Academy takes place at our training site in Holgate, York. We are unable to provide travel options or reimburse travel costs for attendance at this.

About us

To find out more about what it is like to work for our Trust please visit the following link:

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co‑developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Experience and Knowledge

• Detailed understanding of the role of a HCA
• Experience in a care setting

Skills and Attributes

• Able to communicate well with patients and other members of staff (face to face or over the phone)
• Basic IT skills

Education, Qualifications and Training

• Basic literacy/numeracy skills preferably gained through secondary school education
• Willingness to undertake training
• NVQ/QCF level 2 in a health related subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Northallerton Sexual Health Centre

Citizens Advice and Law Centre, 277 High Street

Citizens Advice and Law Centre, 277 High Street