Health Care Support Worker

NHS Jobs; North East; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

County Durham & Darlington NHS Foundation Trust is seeking a Health Care Support Worker for the Children’s Outpatient Team. The role is predominantly based at University Hospital of North Durham with travel to Darlington Memorial, Bishop Auckland, Chester-le-Street Hospitals and Stanley Primary Care centre.

It is a 26.25-hour post, with shifts Monday to Friday to meet service needs. You will support Consultant and Nurse led clinics, perform clinical observations, and assist in investigations and

Qualifications

• Care Certificate or willingness to complete within first 6 months of commencement in post.
• GCSE English and Mathematics at minimum.
• Short courses relevant to patient and clinical care duties.

Responsibilities

• You will welcome children and families to the department and support clinics.
• You will perform clinical observations and assist nursing staff with investigations and procedures.
• You may take bloods after appropriate training.
• You must travel between sites as required and travel independently.

Skills

Self-motivated

Teamwork

Communication skills

Leadership potential

Initiative

Confidentiality

Education

GCSE English

GCSE Mathematics

Care Certificate or willingness to complete

Tools

Basic IT skills

Job description

Health Care Support Worker

County Durham & Darlington NHS Foundation Trust

The closing date is 06 October 2026

We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team.

This post will bepredominantly based at University Hospital of North Durham but travel to othersites is required. Our team supports around 32,000 appointments per year sothis is a busy role where no two days are the same. This role is for 26.25 hours;8.15am-5.30pm shifts Monday-Friday to meet the needs of the service.

You will be welcomingchildren and families to the department, supporting Consultant and Nurse ledclinics, performing clinical observations and supporting our nursing team withinvestigations and procedures. You will be expected to take bloods after appropriatetraining. As well as being a great team player, were looking for someone whois flexible, has initiative and excellent communication skills and will takepride in ensuring the department is maintained to a high standard.

This is a Trustwiderole so whilst you'll be predominantly based at UHND , you will be required totravel to Darlington Memorial, Bishop Auckland, Chester-le-Street Hospitals andStanley Primary Care centre; you must be able to travel independently acrosssite.

Main duties of the job

You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard

About us

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance onAI-generated content is discouraged and may diminish the applicant's chances ofsuccess.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two yearsof as a HCA within the NHS for the Trust to considersponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Job responsibilities

This is a Trustwiderole so whilst you'll be predominantly based at UHND , you will be required totravel to Darlington Memorial, Bishop Auckland, Chester-le-Street Hospitals andStanley Primary Care centre; you must be able to travel independently acrosssite

Special Requirements

• Self-motivated and able to motivate others.
• skills.
• Ability to work in a busy and varied work environment and respond to change
• Be able to offer pastoral care to mentors and students when providing feedback on performance.

Special Skills & Knowledge

• Good verbal and written command of
• Ability to act upon own initiative.
• Able to work under some pressure.
• Ability to show leadership.
• Ability to plan own work.
• Ability to work calmly under pressure.
• Willing to take and record patient observations.
• Knowledge of care and related procedures, clinical observations, relevant legislation.

Personal Attributes

• Good interpersonal skills.
• Able to engage and build effective relationships at all levels.
• Understanding of the role of HCSW.
• Able to work as part of a team.
• Knowledge and understanding of the need for confidentiality.

Qualifications

• Care Certificate or willingness to complete within first 6 months of commencement in post.
• GCSE equivalent in English and Mathematics.
• Short courses relevant to undertake patient and clinical care duties

Experience

• Computer skills Ability to learn new skills
• Previous
• Previous experience in caring for others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

County Durham & Darlington NHS Foundation Trust

£25,760 to £27,476 a yearper annum, pro rata