Health Care Support Worker

Transformationunitgm; Llantrisant; On-site; GBP 23,000 - 28,000; Full time

Job summary

An established healthcare provider is seeking enthusiastic Health Care Support Workers to join their Mental Health Inpatient Unit. This role offers the chance to provide compassionate, person-centered care to individuals facing significant mental health challenges. Successful candidates will work collaboratively with a dedicated team, ensuring the delivery of high-quality care while developing their skills in a supportive environment. This is a fantastic opportunity to make a real difference in the lives of patients while gaining valuable experience in the healthcare sector.

Qualifications

• Have NVQ Level 2 or equivalent competence gained through experience.
• Experience of working in a mental health setting.

Responsibilities

• Welcome service users into the ward and maintain accurate records.
• Support service users with personal care needs ensuring safety and dignity.
• Work collaboratively with qualified staff to ensure high standards of care.

Skills

Good communication skills

IT Skills

Education

NVQ Level 2 or equivalent

Job description

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Royal Glamorgan Hospital Town Llantrisant Salary £23,970 per annum, pro rata if part time Salary period Yearly Closing 06/05/2025 23:59

Health Care Support Worker

Band 2

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given toapplications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

An opportunity has arisen for 2 enthusiastic and highly motivated Band 2 HCSW to join our team on our Mental Health Inpatient Unit based at the Royal Glamorgan Hospital. There are both a full time (37.5 hrs) post and a 22.5 hrs post available.

The post is based on Ward 21, which is one of our treatment wards.

We provide person centred care for people suffering with significant mental health difficulties and associated challenging presentations.

The successful candidate will be expected to work collaboratively with the qualified staff to ensure that a high standard of care is maintained across the unit, and be expected to demonstrate a genuine interest in this field of nursing, displaying excellent people skills such as communication.

They will be expected to work as part of a team, ensuring the delivery of high quality person centred patient care.

Staff working within this environment are afforded the opportunity to experience diverse mental illnesses.

Main duties of the job

The post holder will:

• Welcome service users into the ward
• Develop communication skills in order to convey routine information
  effectively to patients, carers and other staff.
• Observe and report the effects of all interventions to the Registered nurse.
• Answer the telephone in a polite and professional manner.
• Maintain accurate and timely records of all contact with service users.
• Ensure effective communication with all members of the Multi-
  Disciplinary Team, advocates and relatives.
• Ensure all incidents which may compromise Health and Safety are
  reported in an appropriate and timely manner.

English and/or Welsh speakers are equally welcome to apply

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

The post holder will:

· Support the delivery of a range of interventions required to support
service users meeting their personal care needs ensuring safety,
privacy and dignity is maintained at all times.
· Observe the safety of service users at all times and if requested
account for their whereabouts.
· Assist with safe and supportive levels of engagement of patients
deemed to be at risk of self harm.
· Demonstrate a positive attitude towards service users’ recovery which
is based on commitment, hope and optimism.
· Develop rapport based upon a working relationship which maintains
appropriate boundaries at all times.
· Work closely with service users to meet the needs and achieve the
goals identified in their individual care plans.
· Provide practical support to service users and their carers to meet
activities of daily living. Being mindful to promote skill-development and
independence as far as possible.
· Forward requests for catering to the catering department.
· Weigh patients and complete fluid balance and food charts as required.

Person specification

Qualifications

• Have NVQ Level 2 or equivalent competence gained through experience and supervision

Skills

• Good communication skills, both written and verbal
• IT Skills

Experience

• Experience of working in a mental health setting

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.