Health Care Support Worker

HCRG Care Group; Chippenham; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a dedicated community healthcare team as a Community Healthcare Support Worker. This role involves delivering patient-centered care, supporting independence, and working collaboratively within a multi-professional team. With a focus on personal and professional development, this position offers a fulfilling opportunity to make a difference in your community.

Benefits

Access to group pension

Free tea and coffee

Discounts and cashback via My Reward Hub

Access to wages as earned

Support for wellbeing

Access to eLearning and career pathways

Encouragement of innovative ideas

Qualifications

• Good general education required.
• Willingness to achieve NVQ Level 3.
• Experience working under supervision.

Responsibilities

• Implement treatment by following care plans.
• Support patient independence and care.
• Work within a multi-professional team.

Skills

Teamwork

Patient-focused care

Communication

Manual handling

Typing/data input

Education

NVQ Level 3 in health care

Job description

Job Introduction

Join Our Team and Make a Difference in Your Community!

The Calne, Corsham, and Box Community Team is excited to welcome a Community Healthcare Support Worker to our dedicated and friendly team.

We’re offering a fantastic opportunity for a Band 3 Healthcare Support Worker—or someone enthusiastic and willing to train towards Band 3—to work 30 hours per week in a rewarding role that helps shape and develop vital community health services.

If you're passionate about making a real impact in people’s lives and want to be part of a supportive, forward-thinking team, we’d love to hear from you!

For any further information, please contact Zoe Drewitt, Community Team Manager, by email.

Main Responsibilities

1. Implement treatment by following care plan.
2. Keep the patient at the centre of his or her care, ensuring patient and carer participation in decision-making.
3. Undertake the daily care and support of delegated patients.
4. Deliver treatment/care within a community setting as specified in a written care plan, under the guidance of a registered practitioner.
5. Avoid hospital admission and reduce inpatient length of stay to ensure appropriate care in the most suitable setting.
6. Responsibility for the day-to-day care of patients, including monitoring.
7. Support the taking of medication under the authorization of a qualified practitioner.
8. Have good knowledge of infection control to reduce the risk of healthcare-acquired infections.
9. Enable patients to reach their optimum level of independence.
10. Support terminally ill patients and their carers/relatives.
11. Communicate with individuals about routine and daily activities, overcoming difficulties if needed.
12. Ensure the needs and wishes of the individual are documented.
13. Work within a multi-professional team.
14. Undertake specific tasks as delegated.
15. Assist registered and junior staff, referring to registered staff when necessary.
16. Practice the principles of individualised patient care according to policies, procedures, and guidelines.
17. Obtain consent for any treatment undertaken.

The Ideal Candidate

1. Good general education.
2. NVQ Level 3 in health care – or willingness to achieve.
3. Experience of working under distanced supervision.
4. Experience supporting other workers.
5. Ability to work as part of a team.
6. Delivering patient-focused care.
7. Ability to recognize own limitations.
8. Typing/data input skills.
9. Physical skills for manual handling of patients and using lifting aids.
10. Undertake specific nursing/therapy skills.
11. Current full driving license and use of a car during working hours.
12. Willing to work in other areas of HCRG Care Group as required.
13. Driven, self-motivated, good time management.
14. Food Hygiene certificate or willingness to undertake.

Package Description

As a Health Care Support Worker, you’ll be part of our Corsham, Calne, and Box Community Team.

You will feel valued as a Health Care Support Worker within HCRG Care Group, with access to rewards and benefits including:

• £24,486 (pro rata) with access to our group pension.
• Free tea and coffee at your base location.
• Membership of My Reward Hub for discounts, cashback, and vouchers.
• Access to your wages as you earn them for emergencies.
• Support for mental and physical wellbeing, including recipes, activity challenges, and professional support.
• Access to eLearning, career pathways, and professional development opportunities.
• An open culture encouraging ideas to improve service delivery, supported by innovation funding.

About The Company

We change lives by transforming health and care. Established in 2006, we are a leading provider of community health and care services across England, supporting millions of communities and over half a million people annually. Our values are: we care, we think, we do.

We are committed to equal opportunities and inclusivity, providing facilities and adjustments to support everyone.

We prioritize safeguarding and safer working practices, with policies and procedures in place.

By applying, you agree to our data processing as detailed in our privacy policy.