Health Care Assistant (HCA)

FCMS; Morecambe; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare service provider in Morecambe is seeking a Healthcare Assistant to join their team. The role involves performing clinical duties such as venepuncture and wound care, along with administrative responsibilities. Ideal candidates should have a strong healthcare background, excellent communication skills, and be willing to work flexible hours across 7 days. Competitive hourly pay of £12.80 is offered along with enhancements for weekends and bank holidays.

Benefits

Enhanced pay for weekends and bank holidays

Ongoing training opportunities

Qualifications

• Experience of healthcare work.
• Experience in a GP practice/urgent care environment.
• Good standard of general education.

Responsibilities

• Undertake clinical duties like venepuncture and wound care.
• Administer and document patient information.
• Support in administrative tasks in the service.

Skills

Teamwork

Communication

Flexibility

Wound care

Venepuncture

Basic IT skills

Education

NVQ Level 3 in Health Care or equivalent

Tools

Adastra

EMIS

Job description

We are looking for an ethusiastic and professional Healthcare Assistant to join us at the Morecambe Urgent Treatment Centre in Lancashire. The service operates 7 days a week, 365 days ayear.

Pay details: £12.80 per hour. We provide enhancements for Saturdays / Sundays and BankHolidays

Hours:An average of 23 hours over a 4-week rolling rota:

Wk 1 n/a

Wk 2 Thursday 08:00 20:00 (11.5 hours)

Wk 3 Monday 08:00 20:00 (11.5 hours)

Wk 4 n/a

Main duties of the job

The post holder will undertake a range of clinical duties including venepuncture, ECGs, wound care, observations, and applying plaster of paris to patients with fractures and personal care to patients.

The post holder will also contribute to administrative, reception/floorwalker and housekeeping duties within the service location.

About us

The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.

Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.

Job responsibilities

DutiesAnd Responsibilities

Post holder willensure prompt reporting of any relevant information regarding patientsincluding observation of progress or deterioration in the patients conditionto the trained staff

Endeavour to maintaingood standards of communication both in written and oral form

Make entries onpatient records to record clinical interventions

Make entries in theclinical notes using the service areas computer programmes ADASTRA and EMIS

Communicate withpatients and carers in a polite and pleasant manner

Receive and deliverpatient related information to and from other departments via the telephone/emails

Acknowledge andaccommodate barriers to communication and understanding including speech,hearing, language, and emotion

May be required toencourage patients to comply with programmes of care

Initiate emergencyaction when required

Obtain and dispatchspecimens on request

Undertake routine administrationand reception

Assist in theordering and supplying of materials and equipment e.g. stores afterauthorisation by the reception team leader

Inform the LeadClinician on shift of any untoward incidents

Take responsibilityfor the cleaning and stocking of clinical areas

Dispose of clinicalwaste in a safe manner for each clinical room

Contribute toinfection control measures by adhering to infection control policies/procedures

Education and In Service Training

Be fully conversantin all the clinical computer systems used within Morecambe Urgent TreatmentCentre

Attend relevantstudy/induction days, seminars, courses etc. for individual development and forthe benefit of the service. Keepup to date with compliance and mandatory training.

Theabove list of duties and responsibilities is not intended to be fullycomprehensive and may be amended to take account of changing circumstances orrequirements following consultation with the post holder.

Wherenecessary relevant training in the operation of new or unfamiliar equipment,software or procedures will be provided or arranged.

Confidentiality

In the course of your duties, you may have access to confidential informationabout patients, staff or health service business. On no account must such information bedivulged to anyone who is not authorised to receive it. Confidentiality of information must bepreserved at all times whether at or away from work. FCMS has in place a Whistle blowers Policyfor staff wishing to express concerns.

DataProtection Act, 1998

Carry outany requirements within the duties applicable to the Data Protection Act, 1998.

Health and Safety At Work Act, 1974

Observeall responsibilities and carry out all duties, whether general to all employeesor specific to the post, relating to Health and Safety in accordance with thePractice and Departmental Safety Policies and any statutory requirements.

Clinical & Corporate Governance / QualityAssurance

All employees are expected to comply with the clinical and corporate governancearrangements of FCMS. Every employee is personally responsible for the qualityof the work, and standard of care, which theyindividually provide. It is their dutyto seek to attain the highest standards achievable both individually andcollectively within their knowledge, skills and resources available to them.

If youhave other work or outside interests, this must not conflict with your dutiesand responsibilities of your attendance for work as an employee of the Service.

It is acondition of appointment that you must inform your manager before taking up ofany private practice, work for outside agencies or other employers, other workfor this Practice (including bank

work),voluntary work or outside interests you have or propose to have. This is to ensure there is no question of itcreating a conflict of interest with your NHS duties. You must also therefore seek your manager'sapproval before taking on any such other work or outside interest at any timeafter entering employment.

WorkingTime Directive

You arerequired to comply with the regulations governing working time and to anylocally agreed associated arrangements.

Harassmentand Bullying

ThePractice condemns all forms of harassment and bullying and is actively seekingto promote a workplace where employees are treated with dignity, respect andwithout bias.

In all theforegoing text any reference to one gender whether direct or implied equallyincludes the opposite gender unless specifically stated to be otherwise.

Fire Training

Eachmember of the staff has a statutory obligation to attend a Fire Lecture eachyear. It is the responsibility of eachmember of staff to ensure that they comply with this legal requirement.

No Smoking Policy

FCMS has a no smoking policy

Disability Confident Employer - As users of the disability confident scheme, we guaranteeto interview all disabled applicants who meet the minimum criteria for thevacancy

Disclosure/CriminalRecord (DBS)

This post will be subject to enhanceddisclosure under DBS.

This post is subject to theRehabilitation of Offenders Act (Exemption Order) 1975 and as such it will benecessary for a submission for Disclosure to be made to the Disclosure andBarring Service (formerly known as CRB) to check for any previous criminalconvictions. This will require three forms of valid ID to be produced andverified. The onboarding process is also subject to an Occupational

Health check, suitableprofessional references and eligibility to work in the UK (with the requirementto provide relevant documentation as evidence).

The organisation is committed to safeguarding andpromoting the welfare of children, young people and vulnerable adults andexpects all staff to share this commitment. You will be expected to fulfilyour mandatory safeguarding training at the level applicable to this role

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Person Specification

Experience

• Health care work experience
• Experience of dealing with the general public
• Experience of wound care
• Experience of working in a GP practice setting / urgent care environment
• Experience of venepuncture
• Experience of applying plaster of paris
• Experience of recording ECGs

Personal Qualities

• Enthusiastic and committed about the role
• Flexible
• Willing to work unsocial hours across 7 days 07.45 20.00/ 365 days per year
• Willing to participate in ongoing training
• Approachable, enthusiastic and positive
• Team Player
• Always aims for excellence
• Ability to prioritise work and work calmly
• Ability to diffuse difficult situations and deal with difficult members of the public

Qualifications

• Good standard of general education
• NVQ Level 3 or equivalent in Health Care or working towards

Knowledge & Skills

• Ability to work as a team member
• Organisation and prioritising skills
• Good communication skills both written and oral
• Good Interpersonal skills
• Basic IT skills
• Knowledge of Adastra/EMIS computer systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.