Health Care Assistant

NHS Jobs; Tunbridge Wells; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Annual Leave 27 days (pro-rata) + 8 BH

NHS Pension Scheme

Job summary

NHS Jobs is hiring a Healthcare Assistant (HCA) for a 12-month maternity cover at Lamberhurst Surgery, Tunbridge Wells. The role supports clinical and administrative functions to ensure high-quality patient care in a fast-paced primary care setting.

The position requires experience in GP practice, strong communication, phlebotomy skills, wound care and the ability to work with a multidisciplinary team. Part-time hours up to 22.5 per week.

Qualifications

• Experience in a primary care or GP practice setting.
• Strong communication and interpersonal skills, with the ability to follow clinical protocols.
• Experience in conducting new patient health checks.
• Proficiency in wound care, dressings and clinical assessments.
• Experience in phlebotomy procedures.
• Knowledge of infection prevention and control procedures and best practices.
• Ability to work independently as well as part of a multidisciplinary team.
• Excellent organisational skills and attention to detail.
• A compassionate, professional and patient-centred approach.

Responsibilities

• Conduct comprehensive new patient health assessments and accurately document findings.
• Support chronic disease management and health promotion clinics, working closely with practice nurses and GPs.
• Perform baseline clinical observations, including pulse oximetry, blood pressure, temperature and pulse rate.
• Undertake phlebotomy (blood tests) and ensure safe handling of samples.
• Perform wound care, dressings and minor clinical procedures.
• Carry out diabetic foot checks and document findings.
• Perform ECGs as directed by clinicians.
• Administer B12 injections and vaccinations/immunisations, where trained.
• Facilitate routine and 24-hour blood pressure monitoring and guidance.
• Measure and record BMI.
• Act as a chaperone during examinations.
• Undertake clinical administrative duties and update patient records.
• Carry out weekly clinical room checks and stock management.
• Assist GPs and practice nurses with clinical duties.
• Maintain accurate clinical records and follow protocols.

Skills

Primary care experience

Phlebotomy

Wound care

EMIS Web

Communication skills

Teamwork

Education

NVQ Level 3 in Health & Social Care

Tools

EMIS Web

Job description

Job Type: 12-Month Maternity Cover Contract Location: Lamberhurst Surgery, Tunbridge Wells Salary: £14 per hour Working Hours: Up to 22.5 hours per week

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up, placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment. If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike, and you want to be a part of this, then we would love to meet you and tell you more about our plans.

Job Summary

We are seeking a highly motivated and compassionate Healthcare Assistant (HCA) to join our dedicated team at Lamberhurst Surgery on a 12-month maternity cover contract. The successful candidate will support both clinical and administrative functions, ensuring the delivery of high-quality patient care and contributing to the smooth day-to-day running of the practice. As an integral member of our multidisciplinary team, you will work closely with GPs and practice nurses, assisting with a range of clinical procedures, chronic disease management, health promotion activities and general practice duties. This role is ideal for a proactive, organised and patient-focused individual who enjoys working in a fast-paced environment and is passionate about making a positive difference to patients' health and wellbeing.

Key Responsibilities

• Conduct comprehensive new patient health assessments and accurately document findings.
• Support chronic disease management and health promotion clinics, working closely with practice nurses and GPs.
• Perform baseline clinical observations, including pulse oximetry, blood pressure, temperature and pulse rate.
• Undertake phlebotomy (blood tests) and ensure the safe and efficient handling of blood samples.
• Perform wound care, dressings and other minor clinical procedures within the scope of competence.
• Carry out diabetic foot checks and accurately document findings.
• Perform ECGs as directed by clinicians.
• Administer B12 injections and vaccinations/immunisations, where appropriately trained and authorised.
• Facilitate routine and 24-hour blood pressure monitoring, providing patients with appropriate guidance.
• Accurately measure and record patients' Body Mass Index (BMI).
• Act as a chaperone during patient examinations when required.
• Undertake clinical administrative duties, ensuring accurate and timely updating of patient records and clinical systems.
• Carry out weekly clinical room checks, including checking and replenishing stock, monitoring equipment and ensuring rooms are clean, safe and ready for use.
• Assist GPs and practice nurses with clinical duties and procedures as required.
• Maintain accurate clinical records in accordance with practice protocols, confidentiality requirements and relevant healthcare regulations.
• Follow infection prevention and control procedures and maintain high standards of patient safety at all times.

Essential Qualifications & Experience

• Experience in a primary care or GP practice setting.
• Strong communication and interpersonal skills, with the ability to follow clinical protocols.
• Experience in conducting new patient health checks.
• Proficiency in wound care, dressings and clinical assessments.
• Experience and competence in phlebotomy procedures.
• Knowledge of infection prevention and control procedures and best practices.
• Ability to work independently as well as part of a multidisciplinary team.
• Excellent organisational skills and attention to detail.
• A compassionate, professional and patient-centred approach.

Desirable Qualifications & Skills

• Familiarity with EMIS Web.
• NVQ Level 3 in Health and Social Care or an equivalent qualification.
• Additional training or experience in chronic disease management.
• Training or experience in diabetic foot checks, ECGs, B12 injections and immunisations.
• Experience in clinical administration and stock management.

What We Offer

• Annual Leave 27 days (pro-rata) plus 8 bank holidays (pro-rata).
• NHS Pension Scheme.

Disclosure and Barring Service (DBS) Check This position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require an enhanced Disclosure and Barring Service (DBS) check to ensure suitability for the role