Health Care Assistant

Hertfordshire Partnership University NHS Foundation Trust; Norwich; On-site; GBP 21,000 - 25,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust in Norwich is seeking an adaptable Post Holder to deliver high-quality, person-centred care within a multi-disciplinary team. You will assist in day-to-day unit operations, engage with service users, carers and families, and support the recovery process in a respectful, compassionate manner.

The role involves carrying out assessments, developing and implementing care plans, managing risk, applying de-escalation skills, and helping with

Qualifications

• Educated to GCE/GCSE or equivalent (Maths and English).
• Commitment to Continuing Personal Development.

Responsibilities

• Work flexibly as part of a multi-disciplinary team delivering person-centred care.
• Assist in day-to-day smooth running of the unit.
• Engage with service users, carers and families and encourage participation in recovery.
• Assist in assessment of care needs and development/implementation of care plans.
• Support service-users, promote engagement and activity, and manage risk.
• Assist in administration of medication as required.
• Demonstrate compassionate, respectful behaviour and commitment to improvement.

Skills

GCE/GCSE Maths and English

Commitment to CPD

Education

GCE/GCSE or equivalent

Job description

The post-holder will:

• Work flexibly and co-operatively as part of a multi-disciplinary team striving to deliver quality person-centred care.
• Assist in the day-to-day smooth running of the unit.
• Work with, talk to and listen to service users, carers and families, and encourage their participation in the recovery process.
• Participate as required in the assessment of care needs, the development and implementation of programmes of care, and risk assessments.
• Support and empower service-users, and work with the multi-disciplinary team to promote a culture of engagement and activity.
• Use de-escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency.
• Help as required in the administration of medication.
• Be aware of own behaviour and the effect it can have on others.
• Be compassionate and open-minded.
• Treat colleagues, service-users, carers and relatives with dignity and respect.
• Demonstrate a commitment to continual service- and personal-improvement.
• Reflect the Trust's values by behaving in a manner that is welcoming, kind, positive, respectful and professional., The Post Holder will carry out assigned tasks involving direct care in support of the service. The Post Holder will work as part of the multi-disciplinary team and be expected to provide high quality, individualised care which addresses the needs and wants of adults with a learning disability, mental health needs and/or challenging behaviours. The Post Holder is expected to participate actively in promoting high standards of care. The post holder will be expected to work across the 7 day week.

Required qualifications and skills:

• Educated to GCE/GCSE or equivalent (Maths and English)
• Commitment to Continuing Personal Development

Desirable criteria

• NVQ Level 2/3
• Relevant training to the field of work. Eg; Safeguarding, de-escalation, autism, mental capacity, Good communication skills
• Flexibility
• Ability to work as part of a team
• Able to work on own initiative and without direct supervision
• Experience in managing own time and working as part of a team, Good decision making skills
• Ability to complete, record and report back accordingly on observations & assessments
• Identify Risk and report
• Ability to recognise and respond to clinical risk

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?