Health Care Assistant

NHS Jobs; Loughborough; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Pinfold Medical Practice in Loughborough is seeking a motivated healthcare assistant to join our primary care team. Training in phlebotomy and HCA duties will be provided for the right candidate, offering a clear path to develop skills within NHS healthcare.

Working under the Practice Nurse Team, you will assist with clinical and administrative tasks, perform basic checks and tests, and help deliver high-quality patient care in a supportive environment. Free on-site parking is available.

Qualifications

• Current healthcare role or transferable care experience.
• Care Certificate and NVQ Level 2/3 (Health & Social Care) preferred.
• Accurate with strong attention to detail; IT competency.

Responsibilities

• Dressings, directed by the practice nurse.
• Annual health checks for patients with Chronic Diseases (MOTs).
• ECG recording.
• Blood pressure checks (including 24 hr).
• Administer Flu injections to patients 65+ and chronic disease patients.
• INR & HB INRs.
• Infection prevention and control during patient care.

Skills

Caring and professional

Excellent communication

Attention to detail

Confidentiality and patient dignity

Teamwork in primary care

Education

Care Certificate

NVQ Level 2/3 Health & Social Care

IT competency

Job description

We are seeking a motivated,patient-focused individual to join our friendly primary care team.

Phlebotomy and HCA training willbe provided for the right candidate, making this an excellent opportunity todevelop skills and progress within healthcare.

Main duties of the job

Person Specification & Key Responsibilities

• Caring, professional, and reliable
• Excellent communication and listening skills
• High level of accuracy and attention to detail
• Strong understanding of confidentiality andpatient dignity
• Commitment to delivering a positive patientexperience
• Perform venepuncture, including safe managementand disposal of sharps
• NHS Health Checks
• ECGs
• Wound care
• INR testing
• Sample testing
• Safety, governance and infection controlprocedures
• Additional Information
• Total number of weekly hours are negotiable
• Free on-site parking available
• Salary dependent on skills and experience
• Appointment subject to a satisfactory Disclosureand Barring Service check

About us

Pinfold Medical Practice is awell-established family practice in the heart of Loughborough, servingapproximately 12,500+ patients. Rated Goodby the CQC, we pride ourselves on strongteamwork, effective communication, and delivering high-quality patient care.

Our multidisciplinary teamincludes GPs, Advanced Nurse Practitioners, Paramedics, Nurses, and Health CareAssistants.

As an approved education andtraining practice, we offer a supportive learning environment and encourageprofessional development.

Job responsibilities

Job Summary

Workingunder the direct supervision of the Practice Nurse Team and strictly inaccordance with specific practice guidelines and protocols, the HealthcareAssistant will assist the practice clinical team in the provision anddelivery of prescribed programmes of patient care.

Primary Responsibilities

ThePractice Healthcare Assistant level 3 is qualified to deliver the followingservices to patients.

• Dressings,directed by the practice nurse
• Annualhealth checks for patients with Chronic Diseases (MOTs)
• ECGrecording
• Bloodpressure checks including 24 hr BP
• Height/weight
• EarSyringing
• H-Pyloribreath testing
• AdministerFlu injections to patients 65+ and chronic disease patients
• Performpatient ear checks, ear syringes and hearing tests
• INR& HB INRs
• Handheldspirometry
• Dailyclinical and administrative duties include:
• Chaperoningduties as requested
• Accuraterecords of observations and examination documented in the clinical record
• Preparationof samples to be sent to the lab
• Treatmentroom checks to include fridge temperature.
• Equipmentre-stocking and stock rotation
• Infectionprevention and control when preparing and maintaining
• environments and equipment before, duringand after patient care and assisting
• GPsduring the performance of minor operations
• Helpingto raise awareness and promote health and well-being
• QOF(Quality Outcomes Framework). Assisting with the collection and
• collation of data on needs related to healthand well-being.

Secondary Responsibilities

Inaddition to the primary responsibilities, the Health Care Assistant may berequested to:

Partake in audits as directed by the audit lead.

There may be, on occasion, a requirement to carry outother tasks and ad hoc duties as instructed bythe lead nurse, practice manager or partners.

Adhere to clinical andnon-clinical protocols & guidelines:

Generic Responsibilities

Allstaff at Pinfold Medical Practice have a duty to conform to the following:

Equality, Diversity& Inclusion (ED&I)

A good attitude and positive action towardsED&I create an environment where all individuals can achieve their fullpotential. Creating such an environment is important for three reasons: itimproves operational effectiveness, it is morally the right thing to do, andit is required by law.

Patients and their families have the right to betreated fairly and be routinely involved in decisions about their treatmentand care. They can expect to be treated with dignity and respect and will notbe discriminated against on any grounds including age, disability, genderreassignment, marriage and civil partnership, pregnancy and maternity, race,religion or belief, gender, or sexual orientation. Patients have aresponsibility to treat other patients and our staff with dignity andrespect.

Staff have the right to be treated fairly inrecruitment and career progression. Staff can expect to work in anenvironment where diversity is valued, and equality of opportunity ispromoted. Staff will not be discriminated against on any grounds includingage, disability, gender reassignment, marriage and civil partnership,pregnancy and maternity, race, religion or belief, gender, or sexualorientation. Staff have a responsibility to ensure that you treat ourpatients and their colleagues with dignity and respect.

Safety,Health, Environment and Fire (SHEF)

This practice is committed to supporting andpromoting opportunities for staff to maintain their health, well-being, andsafety. You have a duty to take reasonable care of health and safety at workfor you, your team, and others, and to cooperate with employers to ensurecompliance with health and safety requirements. All personnel are to complywith the Health and Safety at Work Act 1974, Environmental Protection Act1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 andother statutory legislation.

Confidentiality

Thispractice is committed to maintaining an outstanding confidential service. Patientsentrust and permit us to collect and retain sensitive information relating totheir health and other matters pertaining to their care. They do so inconfidence and have a right to expect all staff will respect their privacyand always maintain confidentiality. It is essential if the legalrequirements are to be met and the trust of our patients is to be retainedthat all staff protect patient information and provide a confidentialservice.

Quality & ContinuousImprovement (CI)

Topreserve and improve the quality of our output, all personnel are required tothink not only of what they do, but how they achieve it. By continuallyre-examining our processes, we will be able to develop and improve theoverall effectiveness of the way we work. The responsibility for this restswith everyone working within the practice to look for opportunities to improve quality and share good practice.

Thispractice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. Wepromote a culture of continuous improvement, where everyone counts, and staffare permitted to make suggestions and contributions to improve our servicedelivery and enhance patient care.

Induction Training

On arrival at thepractice, all personnel are to complete a practice induction programme. Receptionrecruitment and induction training is managed by the reception manager.

Learning and Development

Theeffective use of training and development is fundamental in ensuring that allstaff are equipped with the appropriate skills, knowledge, attitude, and competencesto perform their role. All staff will be required to partake and completemandatory training as well as participating in the practice trainingprogramme. Reception training is overseen by the reception manager anddelegated to the senior receptionists to organise into the staff rota. Staffwill also be permitted (subject to approval) to undertake external trainingcourses which will enhance their knowledge and skills, progress their careerand enable them to improve processes and service delivery.

Allstaff are to recognise the significance of collaborative working. Teamwork isessential in multidisciplinary environments. Effective communication is essential,and all staff must ensure they communicate in a manner which enables thesharing of information in an appropriate manner.

Professional Conduct

AtPinfold Medical Practice, staff are required to dress appropriately for theirrole. Reception staff will be provided with a uniform whilst clinical staffmust dress in accordance with their role.

Communication:

Thepost-holder should recognise the importance of effective communication withinthe team and will strive to:

Communicate effectively with otherteam members

Communicate effectively withpatients and carers

Recognise peoples needs foralternative methods of communication and respond accordingly.

Contributionto the Implementation of Services:

Thepost-holder will:

Apply practice policies, standardsand guidance

Discuss with other members of theteam how the policies, standards and guidelines will affect own work

Participate in audit whereappropriate.

Person Specification

Qualifications

• Current relevant healthcare role or transferable care experience, IT competency, accuracy/ attention to detail
• Relevant certificates (e.g. care training, clinical skills, training attendance), Care Certificate, NVQ Level 2 or 3 (Health & Social Care or equivalent)

Experience

• Experience of working within a nursing team
• Experience of dealing with vulnerable patients
• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.