Health Care Assistant

NHS; Guildford; On-site; GBP 22,000 - 27,000; Full time

Job summary

A health care assistant position is available within a children's hospice charity where you will support families with life-limiting conditions. This role involves providing compassionate care in collaboration with a skilled multi-disciplinary team, while fostering a nurturing environment.

Benefits

NHS Pension Scheme

35 days annual leave including Bank Holidays

Flexible working arrangements

Generous sick pay scheme

Employee Assistance Programme

Qualifications

• Experience of working with children and families in health or social care.
• Willingness to undertake Health and Social Care training.

Responsibilities

• Support and assist in providing nursing/palliative care for children.
• Participate in appropriate clinical care and household duties.
• Ensure the needs of children and families are at the center of decision-making.

Skills

Ability to motivate others

Sound communication skills

Basic IT skills

Education

NVQ Level 2 in relevant field

NVQ Level 3 Health and Social Care

Job description

Job Summary

Due to the expansion of the in-hospice services we have an opportunity for a caring and compassionate Health Care Assistant to join our experienced team. This is a rare opportunity to support children and young people with life-limiting conditions and their families.

As a Healthcare Assistant you will take a role in creating a welcoming, safe and caring environment in which families can be relieved of all or some of the care needs of their child, working alongside them and supporting them.

You will provide care within Christopher's Hospice near to Guildford, working alongside the wider multi-disciplinary team.

The post requires a person with relevant experience of working with children and families in a health or social care setting. You will be expected to participate in a rota to cover 24/7, working a reasonable share of weekends and public holidays.

Main duties of the job

• To support and assist in providing nursing / palliative care for the children, ensuring that the needs of the children and their families are at the centre of all decisions.
• To participate in the appropriate clinical care of the children.
• Assist with nutrition where applicable (i.e. assisting with menu completion, feeding assistance), working closely with the Nurses.
• Participate equally with all Care Team members in general household duties.
• To behave at all times in a manner that is sensitive to the differing cultural and religious needs of the children / families.
• To ensure that the provision of care is consistent with the policies and philosophy of Shooting Star Childrens Hospices.
• To be aware of child protection issues and be able to take the required action. To identify personal training and development needs with the Care Team Leader / Head of Care.
• To attend appropriate in-house training as identified in the personal development plan and to take proactive advantage of the professional support offered by Shooting Star Childrens Hospices to meet the demands of working within this challenging field.
• To work with the Lead Nurses and the Head of Hospice Services to promote and develop the work of Shooting Star Childrens Hospices.
• To ensure the maintenance of effective communication skills with the children and families, within the care team, and with the Shooting Star Childrens Hospices Management team.
  
  

About Us

Shooting Star Childrens Hospices is a leading childrens hospice charity caring for babies, children and young people with life-limiting conditions, and their families, across west London and Surrey. In fact, the Care Quality Commission have rated our hospice in Guildford Outstanding.

Details

Date posted

16 June 2025

Pay scheme

Other

Salary

Depending on experience £22,756.00 Plus GA

Contract

Permanent

Working pattern

Flexible working

Reference number

B0299-25-0007

Job locations

Christophers Shooting Star Hospices

Old Portsmouth Road

Artington

Guildford

GU3 1LP

Job Description

Job responsibilities

Part 1: Job Profile

Main purpose of job

To take a role in creating a welcoming, safe and caring environment in which families can be relieved of all or some of the care needs of their child, working alongside them and supporting them.

Duties And Key Responsibilities

• To support and assist in providing nursing / palliative care for the children, ensuring that the needs of the children and their families are at the centre of all decisions.
• To participate in the appropriate clinical care of the children.
• Assist with nutrition where applicable (i.e. assisting with menu completion, feeding assistance), working closely with the Nurses.
• Participate equally with all Care Team members in general household duties.
• To behave at all times in a manner that is sensitive to the differing cultural and religious needs of the children / families.
• To ensure that the provision of care is consistent with the policies and philosophy of Shooting Star Childrens Hospices.
• To be aware of child protection issues and be able to take the required action. To identify personal training and development needs with the Care Team Leader / Head of Care.
• To attend appropriate in-house training as identified in the personal development plan and to take proactive advantage of the professional support offered by Shooting Star Childrens Hospices to meet the demands of working within this challenging field.
• To provide in-house training where appropriate with colleagues.
• To work with the Lead Nurses and the Head of Hospice Services to promote and develop the work of Shooting Star Childrens Hospices.
• To ensure the maintenance of effective communication skills with the children and families, within the care team, and with the Shooting Star Childrens Hospices Management team.
• To report complaints relating to patient care and inform the Lead Nurses or Head of Hospice Services as soon as possible, to ensure that the complaint is recorded and a report prepared in accordance with the complaints procedure.
• To act in accordance with, and adhere to, all Shooting Star Childrens Hospices policies, guidelines, procedures and standards.
• To take reasonable care not to endanger yourself or anyone else by act or omission.
• To take reasonable care or your health and safety and that of other people who may be affected by your acts or omissions at work, and to ensure that statutory regulations, organisational policies, codes of practice and safety rules are adhered to.
  
  

Part 2: Main duties and key responsibilities

Professional

• To take responsibility for your personal development in liaison with your line manager.
• To take responsibility for undertaking the four elements of annual mandatory training, i.e. Fire Safety, Safeguarding Children, and Infection Control. Moving and Handling.
  
  

Mandatory Criteria

• Other duties
  
  

The post holder will be working in a developing environment, and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Childrens Hospices.

• Professional Codes of Conduct
  
  

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate

• Health and Safety
  
  

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Childrens Hospices policy on health and safety at work.

• Mandatory Training
  
  

The post holder will attend all mandatory training relevant to their role

• Our values and behaviours
  
  

Shooting Star Childrens Hospices is a leading childrens hospice charity for babies, children, and young people with lifelimiting conditions, and their families. We require that all our staff share our common values and display behaviours that will enable us to achieve our goals.

Professionalism we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect We will treat each other with the utmost respect.

Integrity We will be open, honest and transparent in all that we do.

Diversity We will respect individuality and ensure inclusion and fairness to all.

Excellence We will strive for excellence in all that we do.

What We Offer

Pension scheme

• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Childrens Hospices contribution 4.5%
• Additional contributions we will pay 1% above the contribution up to a limit of 7%
  
  

Annual leave

• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years service
  
  

Contractual Benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christophers (free employees)
  
  

Equality, diversity and inclusion

Shooting Star Childrens Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Job Description

Job responsibilities

Part 1: Job Profile

Main purpose of job

To take a role in creating a welcoming, safe and caring environment in which families can be relieved of all or some of the care needs of their child, working alongside them and supporting them.

Contractual Benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christophers (free employees)
  
  

Equality, diversity and inclusion

Shooting Star Childrens Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisations values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Childrens Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Person Specification

Qualifications

Essential

• -NVQ Level 2 in relevant field
• Health and Social Care, Nursery Nurse Care Certificate or willingness to undertake
  
  

Desirable

• NVQ Level 3 Health and Social Care
  
  

Other

Essential

• - Ability to motivate others
• - The ability to work on own initiative and under pressure.
• - The ability to adapt working patterns to provide the flexibility of service required by the families seeking our care.
• - Sound communication skills both written and verbal
• - Basic IT skills
• - Moving and handling children with complex needs
  
  

Desirable

• - Competent in caring for children and young people who use enteral feeding devices (Gastrostomy tube)
• - Experience of seizure management
• - Experience of children requiring oxygen support
• - Experience of using suction management devices
  
  

Person Specification

Essential

• - Ability to motivate others
• - The ability to work on own initiative and under pressure.
• - The ability to adapt working patterns to provide the flexibility of service required by the families seeking our care.
• - Sound communication skills both written and verbal
• - Basic IT skills
• - Moving and handling children with complex needs
  
  

Desirable

• - Competent in caring for children and young people who use enteral feeding devices (Gastrostomy tube)
• - Experience of seizure management
• - Experience of children requiring oxygen support
• - Experience of using suction management devices
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shooting Star Childrens Hospices

Address

Christophers Shooting Star Hospices

Old Portsmouth Road

Artington

Guildford

GU3 1LP

Employer's website

https://www.shootingstar.org.uk/ (Opens in a new tab)

Employer details

Employer name

Shooting Star Childrens Hospices

Address

Christophers Shooting Star Hospices

Old Portsmouth Road

Artington

Guildford

GU3 1LP

Employer's website

https://www.shootingstar.org.uk/ (Opens in a new tab)

LNKD1_UKTJ