Health Care Assistant

The Royal National Orthopaedic Hospital; Greater London; On-site; GBP 29,000 - 31,000; Full time

Job summary

An established industry player in healthcare is seeking a compassionate Health Care Assistant to join their dedicated team. This role involves providing essential support to patients in both adult and pediatric care units, ensuring their comfort and well-being. You will work collaboratively with a multidisciplinary team, assisting in daily tasks and maintaining a safe environment. If you are passionate about patient care and eager to make a difference in a dynamic setting, this opportunity is perfect for you. Join a leading institution that values your contributions and offers a supportive environment for professional growth.

Qualifications

• Experience working in a health care or related setting.
• Ability to assist with essential care for patients as directed.

Responsibilities

• Assist nursing staff with patient-centered tasks under supervision.
• Maintain cleanliness and stock levels on the ward.
• Communicate effectively with patients and their families.

Skills

Patient Care

Communication Skills

Teamwork

Basic Life Support

Education

Care Certificate

Level 2 Functional Skills

Job description

Join to apply for the Health Care Assistant role at Royal National Orthopaedic Hospital (RNOH) NHS Trust

Join to apply for the Health Care Assistant role at Royal National Orthopaedic Hospital (RNOH) NHS Trust

Job Summary

The Healthcare Assistant works at Royal National Orthopaedic Hospital NHS Trust on Alan Bray Unit (ABU) and Children's High Dependency Unit (CHDU). These areas are for the care of adult and paediatric intensive care and high dependency patients respectively. All staff work in both areas.

Job Summary

The Healthcare Assistant works at Royal National Orthopaedic Hospital NHS Trust on Alan Bray Unit (ABU) and Children's High Dependency Unit (CHDU). These areas are for the care of adult and paediatric intensive care and high dependency patients respectively. All staff work in both areas.

Interviews will be held on Wednesday 14 May 2025.As part of the interview process candidates will be required to undertake Maths and English Functional skills diagnostic assessments

Main duties of the job

The Main Duties Of The Job Are As Follows:

The role requires shift work, long days, nights and weekend working

Assist the nursing staff on the ward with patient centred tasks under supervision. This may include but not limited to feeding patients, repositioning patients, provide psychological support.

Greet relatives and reassure them if they are waiting for their relatives to come out from theatre.

Ensure that the stock levels are correct on the ward

Order supplies when needed

Unpack supplies and keep the storage areas clean and tidy

Working with the multidisciplinary team

About Us

RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum inclusive of HCAs

Contract

Fixed term

Duration

8 months

Working pattern

Full-time

Reference number

392-RNOH-VFJ0063

Job locations

Royal National Orthopaedic Hospital

Brockley Hill

Stanmore

HA7 4LP

Job Description

Job responsibilities

Main Duties and Responsibilities

Communication :

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers, including when the patient has a physical impairment, mental health condition or learning disabilities.

Is able to modify their communication delivery as necessary for when a patient is sedated and ventilated or is experiencing critical care delirium.

Respond appropriately to queries, take phone messages, and pass on written and verbal information to colleagues and patients.

Provide basic information to patients, family/visitors/carers and colleagues.

Be aware of the importance of accurate documentation and contribute to reports of patients activity and progress.

Accept constructive feedback.

Give constructive feedback to colleagues.

Participate in discussions about patient care and ward/departmental development, including handover and team meetings.

Maintain patient confidentiality.

Maintain professional boundaries and working relationships with patients and colleagues.

Education and Development

Understand their own level of responsibility and accountability in relation to other members of the multi-professional team.

Identify own learning needs and produce a personal development plan in conjunction with their team leader and clinical educators.

Participate in annual staff appraisal, staff development and in-service training activities in line with the Knowledge and Skills Framework.

Attend Trust/local orientation programmes, mandatory training sessions and annual updates.

Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance.

Risk and governance management

Assist in maintaining a clean environment that is conducive to safe practice.

Report any issues at work that may put health, safety and security at risk.

Summon immediate help for any emergency and take appropriate action to deal with the situation until trained colleagues have arrived.

Understand the principles and practice of Infection Control as per trust policy.

Work within their own personal/professional limitations and seek the help of colleagues to maintain safe practice and a safe environment.

Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures.

Clean patient equipment as required as per infection control guidelines.

Handle and dispose of all body fluids in accordance with trust policy.

Service development

Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources. Report when availability falls below an acceptable standard or level.

Pass on constructive views and ideas for improving services to their team leader.

Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers

Be aware of and maintain a high standard of care.

Ensure that patient areas are kept clean and tidy.

Comply with Trust/local policies and procedures.

Carry out duties and responsibilities with regard to the Trusts Equal Opportunity policy.

Recognise the importance of peoples rights and act in accordance with legislation, policies and procedures.

Carry out duties in a way that acknowledges and recognises the expressed beliefs of others, their preferences and choices, respecting diversity and valuing people as individuals.

Take responsibility for their own behaviour and its effect on others.

Able to demonstrate their work to new starters in the same role.

Professional And Clinical Responsibilities

Treating the patient as a whole, taking into consideration their physical, psychological, social, cultural, spiritual and family needs.

Have an awareness of some of the feelings expressed by critically ill patients, such as loss of control, loss of perception of time.

Be aware and make allowances for patients with critical care delirium and the associated change in awareness and attention, memory loss, disorientation and perceptual disturbances.

Promote patient wellbeing by orientating patients to time and place, being kind and compassionate, reducing sensory overload and maintaining a quiet soothing environment, helping the patient to get quality sleep and encourage them to have familiar items such as photographs, close at hand.

Maintain and improve the patients mobility using appropriate equipment and handling techniques.

Assist the patient to be as comfortable as possible.

Help with moving and positioning the patient using appropriate equipment and safe number of staff to undertake the planned manoeuvre.

Assist with checking pain levels and requesting pain relieving medication on patients behalf if required.

Involve the patient in shared decision making and obtain their consent before undertaking any procedures.

Support and encourage the patient to meet their own health and wellbeing needs.

Care Activities/Procedures

Undertake care activities to meet individuals health and wellbeing needs, once competence has been demonstrated.

Work co-operatively as part of the multi-disciplinary team, helping nursing and other clinical staff in routine work associated with patient care

Support qualified nurses in the implementation of programmes of care within the limits of the Healthcare Assistants knowledge and competence

Provide comfort, reassurance, and support to patients and/or their carers if anxious or distressed.

Provide care for deceased patients alongside a registered nurse.

Assist with making beds, sorting clean linen, helping patients to complete menu choices.

Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision.

Maintain patients personal and oral hygiene, e.g. helping the patient to clean their teeth or help them to wash while confined to bed.

Help patients to move and assist with pressure area care.

Act as a chaperone if required for patient examinations by medical staff.

Have a basic understanding of special dietary needs, allergies and implications for the patients condition

Help to ensure patients have an adequate hydration and nutritional intake including feeding patients and assisting them with oral fluid intake.

Record food intake accurately on a food chart, informing registered staff where a deficit is observed.

Record ECGs on post operative adult patients or as designated by a registered nurse, following training and having been assessed as competent.

Assist patients to access and use appropriate toilet facilities, supply bedpans/urine bottles, ensuring privacy and dignity are maintained.

Alert registered staff promptly of changes in the patients condition or any potential risks.

Recognise when a patient is having breathing difficulties and immediately escalate to a registered health care professional for rapid assessment and assistance.

Is able to identify the location of emergency equipment, including defibrillator and/or resus trolley and difficult airway trolley. Is able to deliver this equipment safely to the required bed space if required to do so.

Cleaning, checking and stocking up ITU and HDU bed spaces.

Ensuring all respiratory and cardiovascular monitoring leads are present and that bed space suction equipment is correctly connected and working.

Daily checking and stocking up as appropriate of the unit procedure trolleys.

Able to set up/apply warming blanket/Bair Hugger when required for post operative patients.

Clean ventilators, Optiflow units, infusion pumps, PCA pumps and Ultrasound machines according to Infection Control guidelines.

Report any faulty ITU/HDU equipment to Clinical Engineering promptly.

Job Description Job Responsibilities

Main Duties and Responsibilities

Professional And Clinical Responsibilities

Treating the patient as a whole, taking into consideration their physical, psychological, social, cultural, spiritual and family needs.

Have an awareness of some of the feelings expressed by critically ill patients, such as loss of control, loss of perception of time.

Be aware and make allowances for patients with critical care delirium and the associated change in awareness and attention, memory loss, disorientation and perceptual disturbances.

Promote patient wellbeing by orientating patients to time and place, being kind and compassionate, reducing sensory overload and maintaining a quiet soothing environment, helping the patient to get quality sleep and encourage them to have familiar items such as photographs, close at hand.

Maintain and improve the patients mobility using appropriate equipment and handling techniques.

Assist the patient to be as comfortable as possible.

Help with moving and positioning the patient using appropriate equipment and safe number of staff to undertake the planned manoeuvre.

Assist with checking pain levels and requesting pain relieving medication on patients behalf if required.

Involve the patient in shared decision making and obtain their consent before undertaking any procedures.

Support and encourage the patient to meet their own health and wellbeing needs.

Care Activities/Procedures

Undertake care activities to meet individuals health and wellbeing needs, once competence has been demonstrated.

Work co-operatively as part of the multi-disciplinary team, helping nursing and other clinical staff in routine work associated with patient care

Support qualified nurses in the implementation of programmes of care within the limits of the Healthcare Assistants knowledge and competence

Provide comfort, reassurance, and support to patients and/or their carers if anxious or distressed.

Provide care for deceased patients alongside a registered nurse.

Assist with making beds, sorting clean linen, helping patients to complete menu choices.

Assist patients to become as independent as possible by giving the appropriate level of support as delegated and under supervision.

Maintain patients personal and oral hygiene, e.g. helping the patient to clean their teeth or help them to wash while confined to bed.

Help patients to move and assist with pressure area care.

Act as a chaperone if required for patient examinations by medical staff.

Have a basic understanding of special dietary needs, allergies and implications for the patients condition

Help to ensure patients have an adequate hydration and nutritional intake including feeding patients and assisting them with oral fluid intake.

Record food intake accurately on a food chart, informing registered staff where a deficit is observed.

Record ECGs on post operative adult patients or as designated by a registered nurse, following training and having been assessed as competent.

Assist patients to access and use appropriate toilet facilities, supply bedpans/urine bottles, ensuring privacy and dignity are maintained.

Alert registered staff promptly of changes in the patients condition or any potential risks.

Recognise when a patient is having breathing difficulties and immediately escalate to a registered health care professional for rapid assessment and assistance.

Is able to identify the location of emergency equipment, including defibrillator and/or resus trolley and difficult airway trolley. Is able to deliver this equipment safely to the required bed space if required to do so.

Cleaning, checking and stocking up ITU and HDU bed spaces.

Ensuring all respiratory and cardiovascular monitoring leads are present and that bed space suction equipment is correctly connected and working.

Daily checking and stocking up as appropriate of the unit procedure trolleys.

Able to set up/apply warming blanket/Bair Hugger when required for post operative patients.

Clean ventilators, Optiflow units, infusion pumps, PCA pumps and Ultrasound machines according to Infection Control guidelines.

Report any faulty ITU/HDU equipment to Clinical Engineering promptly.

Person Specification

Qualifications Essential

• Care certificate
• Level 2 functional skills
  
  

Experience Essential

• Working in a Health Care or related setting.
• Team Working
• Experience in carrying out assigned duties/assisting qualified staff after training.
  
  

Skills Essential

• Able to assist with essential care for patients as directed.
• Demonstrates understanding of importance of maintaining privacy and dignity.
• Able to alert trained staff of change in patient's condition.
  
  

Person Specification Qualifications Essential

• Care certificate
• Level 2 functional skills
  
  

Experience Essential

• Working in a Health Care or related setting.
• Team Working
• Experience in carrying out assigned duties/assisting qualified staff after training.
  
  

Skills Essential

• Able to assist with essential care for patients as directed.
• Demonstrates understanding of importance of maintaining privacy and dignity.
• Able to alert trained staff of change in patient's condition.
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal National Orthopaedic Hospital NHS Trust

Address

Royal National Orthopaedic Hospital

Brockley Hill

Stanmore

HA7 4LP

Employer's website

https://www.rnoh.nhs.uk/ (Opens in a new tab)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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