Health and Safety Consultant

Phoenix Health & Safety; Cardiff; Hybrid; GBP 44,000 - 54,000; Full time

Benefits offered by this job

25 Days Annual Leave

Hybrid Working

Performance-Related Bonus

Life Assurance

Private Healthcare

Gym Membership (Subsidised)

Cycle to Work

Discount Vouchers

Wellbeing Resources

Car allowance

Job summary

Phoenix Health & Safety, part of Wilmington plc, seeks a confident Health and Safety Consultant to deliver on-site and remote reviews for SME clients. You will assess compliance with UK H&S legislation, identify improvement areas, and produce clear, practical reports and plans.

You will engage with clients, build trust quickly, pursue additional services, and contribute to business growth while travelling across Bristol, the Southwest and South Wales. Hybrid working is available.

Qualifications

• Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
• Tech IOSH status (or actively working towards it).
• Strong understanding of UK H&S legislation and how to apply it practically within SME environments.
• Excellent client-facing communication and relationship-building skills.
• Facilitates effective reports and action plans for clients and audits.

Responsibilities

• Delivering H&S reviews on-site and remotely for SME clients.
• Assessing clients against UK H&S legislation and highlighting improvement areas.
• Producing clear reports and practical action plans for clients.
• Introducing value-adding services and supporting commercial growth.
• Maintaining accurate records to support audit trails.
• Travel to client sites as required across the UK.

Skills

Strong communication

Client-facing experience

Relationship building

Proactive approach

Commercial awareness

Written reporting

CRM usage

Microsoft 365 familiarity

Education

Level 3 H&S qualification

IOSH status in progress / Grad IOSH

Tools

CRM systems

Microsoft 365

Job description

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Location: Homebased, with travel to cover Bristol, the Southwest and South Wales

Salary: Up to £49K base salary DoE + up to £20K commission and a car allowance

Contract Type: Permanent

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

Phoenix Health and Safety, part of Wilmington Plc, are looking for a confident, people-focused Health and Safety Consultant who thrives on building relationships and making an impact with SME clients.

This isn’t just about compliance – it’s about connecting with people, understanding their world, and bringing health and safety to life in a way that’s engaging, practical and memorable.

You’ll be the type of person who can walk into a business, strike up a conversation with anyone, quickly build trust, and leave clients feeling confident, supported and genuinely looked after.

Alongside strong technical knowledge, you’ll have a natural ability to spot opportunities, recommend additional services and add real value to every interaction.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria.

Job Purpose, Tasks And Responsibilities

You will be responsible for:

• Delivering H&S reviews on-site and remotely, creating a professional but engaging, personable experience that clients actually enjoy.
• Assessing clients against UK H&S legislation, identifying strengths while confidently highlighting areas for improvement in a relatable, easy-to-understand way.
• Producing clear, concise reports and actionable plans that clients will actually use and value.
• Offering practical, down-to-earth advice tailored to SMEs, avoiding jargon and focusing on what really works in the real world.
• Building rapport quickly with stakeholders at all levels – you’ll be approachable, engaging and confident in every conversation.
• Communicating risk and legal responsibilities in a way that’s clear, positive and easy to digest.
• Managing client expectations while maintaining a friendly, professional and solutions-focused approach.
• Maintaining accurate, detailed records to support a strong audit trail.
• Spotting opportunities to go further with clients – whether that’s additional consultancy, training or support – and naturally weaving these into conversations.
• Playing an active role in commercial growth by confidently recommending services that genuinely benefit clients.
• Supporting client retention by building strong relationships and becoming a trusted go-to contact.
• Working closely with internal teams to deliver a seamless and positive client journey from start to finish.
• Delivering work in line with Phoenix quality standards, with strong attention to detail.

What’s The Best Thing About This Role

You’ll spend your time meeting a wide variety of people, building relationships, and making a genuine difference to businesses – all while developing your own confidence, commercial awareness and consultancy skills in a supportive environment.

What’s The Most Challenging Thing About This Role

Balancing multiple clients while keeping your energy high, maintaining strong relationships, and delivering a consistently engaging, high-quality service that stands out.

Essential And Desirable Capabilities

To be successful in this role, you must have/be:

• Minimum Level 3 H&S qualification (e.g., NEBOSH General Certificate or equivalent).
• Tech IOSH status (or clear evidence you’re eligible and actively working towards it).
• A solid understanding of UK H&S legislation and how to apply it practically within SME environments.
• Strong client-facing experience – you’ll be confident, personable and able to build rapport with ease.
• Excellent communication skills with a natural ability to engage, influence and connect with people from all backgrounds.
• A proactive, upbeat approach with the confidence to have conversations that add value and lead to further opportunities.
• Good commercial awareness – you’re comfortable identifying needs, suggesting solutions and contributing to business growth.
• Strong written skills, with the ability to keep reports clear, sharp and easy to follow.
• Comfortable using CRM systems, Microsoft 365 and other digital tools.
• Full UK driving licence and willingness to travel where on-site delivery is required.

To be successful in this role, it would be great if you have:

• GradIOSH (or working towards) and/or higher-level H&S qualifications (e.g., NEBOSH Diploma, NCRQ, BSc/Grad Dip).
• Experience delivering consultancy, audits or reviews across different sectors.
• Fire safety knowledge or experience.
• Experience creating and implementing practical client documentation.
• Experience delivering training, workshops or briefings in an engaging and confident way.
• Familiarity with HSE management models (e.g., HSG65/PDCA) in real-world SME settings.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About Us

Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team!

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you’re just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference.