Head Waiter/Waitress

The Evolv Collection Restaurants; Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Industry leading pay

50% restaurant discount

Stream earnings access

Employee Assistance Program

Employee of the Month

Long Service Awards

Training via Evolv Edge

Annual leave increase

Volunteer day

Refer a friend

Job summary

The Evolv Collection is seeking a charismatic Head Waiter to lead the team at 20 Stories in Manchester. You will oversee service, ensure guest moments are flawless, and coordinate with kitchen and bar to deliver outstanding dining experiences.

Join a premium hospitality group known for training through Evolv Edge, industry-leading pay, and generous benefits. If you excel in fast-paced environments and can mentor junior staff, apply to become part of this celebrated skyline restaurant.

Qualifications

• Charismatic and service-driven hospitality professional.
• Extensive knowledge of food, service and wine.
• Ability to multitask in a bustling restaurant environment.

Responsibilities

• Lead the service team to deliver exceptional dining experiences.
• Be the face of 20 Stories, ensuring warm guest interactions.
• Support junior team members and multitask in a busy environment.
• Apply extensive knowledge of food, wine and service.

Skills

Charismatic

Service-driven

Team leadership

Guest service

Wine knowledge

Job description

The Role: Head Waiter/Waitress

The Restaurant: 20 Stories

The Location: NO. 1 Spinningfields 1 Hardman Square, Manchester M3 3EB

The Salary: Competitive

Why work for us:

• Industry leading pay: We value your expertise and dedication.
• Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day.
• Financial freedom: Take control of your finances with Stream – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary.
• Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with 24/7 helpline and complimentary sessions with a trained counsellor.
• Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!
• Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge.
• Get some rest: Your holiday allowance increases with length of service.
• Make a difference: Give back to the community with an optional paid day each year for volunteering efforts.
• Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team.

Who we are:

The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terence Conran in 1991. Our portfolio includes some of the most iconic restaurants in modern history, located in London, Birmingham, Manchester, and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences.

20 Stories has become an integral part of the city of Manchester's restaurant scene. Locally known as 'The restaurant in the sky', it has become well known for not only its jaw- dropping 360-degree views but its fantastic menus, beautiful design and for one of the liveliest bars in town. The menu represents its location by showcasing the best of the Northwest, with an aim to source ingredients no more than 50 miles from outside Manchester.

A bit about what you will be doing:

We're looking for a charismatic and service-driven Head Waiter to lead our team in delivering exceptional dining experiences. In this role, you'll be the face of 20 Stories, bringing warmth and charm to every guest interaction. As a pivotal member of our team, you'll thrive in our bustling restaurant environment, effortlessly multitasking and providing support to junior team members. Your extensive knowledge of food, service, and wine will elevate the guest experience, ensuring every visit is memorable. This role serves as an excellent opportunity for ambitious hospitality professionals to showcase their talents and pave the way for future management roles. We're committed to supporting and training individuals who are eager to take the next step in their career. If you're passionate about hospitality and ready to make your mark in the industry, join us and be a part of something extraordinary.

At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.