Head Waiter/Waitress

Browns Restaurant; Liverpool; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts

Wagestream

Gym discounts

Team socials

Pension

28 days holiday

Employee shares

Helpline

Job summary

Browns Liverpool is seeking an experienced Head Waiter/Waitress to lead the floor, train staff, and ensure exceptional guest service. Join Browns Brasserie and Bar for classically British food and a team-focused environment.

The role offers flexible shifts, generous staff discounts, Wagestream access, pension, 28 days holiday, and opportunities to grow within Mitchells & Butlers. If you value teamwork, guest delight, and high standards, apply today.

Qualifications

• Experience as Head Waiter/Waitress in a busy restaurant.
• Ability to lead a team and maintain high service standards.
• Strong focus on cleanliness, safety, and guest satisfaction.

Responsibilities

• Lead the floor team during busy shifts.
• Train and inspire team members.
• Support day-to-day running of the business.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Staff training

Operations support

Food safety basics

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Head Waiter/Waitress at Browns Liverpool, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.

Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at AllBar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary