Head Waiter/Waitress

Mitchells & Butlers PLC; Liverpool; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across all brands

20% discount for up to 5 friends and 5

Job summary

Browns Liverpool is looking for a Head Waiter/Waitress to lead the floor team during busy shifts and to set the standard for hospitality. You’ll supervise service to ensure guests enjoy a seamless dining experience.

You’ll train and inspire the team, support day-to-day operations, and uphold cleanliness and safety standards. Join a brand known for classically British food and warm, welcoming service.

Qualifications

• Leadership on the floor during busy shifts.
• Ability to train and develop the team.
• Commitment to high service standards and guest satisfaction.

Responsibilities

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Training

Customer service

Safety standards

Job description

As Head Waiter/Waitress at Browns Liverpool, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more.

Join us at Browns Brasserie and Bar, serving up classically British food and service. From leisurely brunches to celebrations, afternoons teas to romantic dates, you’ll be at the centre of the action. If you put the ‘Class’ into classic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD WAITER/WAITRESS YOU’LL…

• Lead the team on the floor to success during busy shifts.
• Train and inspire your team.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.