Head Waiter - Southbank

Caravan Restaurants and Coffee Roasters; Greater London; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Free meals

Dining discount

Coffee discount

Wellbeing support

Financial education

Leadership training

Dining voucher

Job summary

Caravan Restaurants and Coffee Roasters is hiring a Head Waiter for our Southbank venue in London. You will own a section, guide your team, and deliver exceptional hospitality with warmth and energy. You’ll join a two-floor operation, with multiple bars, to ensure every guest leaves delighted.

We value people who love good food and fine drinks, work well in a team, and are excited to grow with Caravan as we open new venues. Salary is £16.70 per hour, with full-time hours and permanent status.

Responsibilities

• Ensure our food, drink, and service standards are consistently delivered
• Taking full ownership of your section and helping guide your team to create the kind of hospitality people want to come back for
• Developing your own skills & knowledge and sharing that knowledge with your team
• Supporting your team members; making sure everyone feels welcome, and smashing each service as a team
• Working closely with the wider restaurant team to give every guest the best experience possible

Job description

Head Waiter - Southbank

Company: Caravan Restaurants and Coffee Roasters

Salary: £16.70 to £16.70 an hour

Hours: Full-time

Location: London, SE1 8XX

Job type: Permanent

Posting date: 9 Nov 2026

Closing date: 9 Dec 2026

This November, we’re opening our tenth, and biggest Caravan at the Southbank. And we’re looking for an exceptional Head Waiter to both own a section, but guide your team to do the same. We’re after someone kind, confident, high-energy and genuinely passionate about what they do, and sharing that passion with others. Someone who knows good food, fine drinks and gets a kick out working in a team and giving their guests the best experience possible.

You’ll be joining Caravan as we open a special new restaurant, with two floors, multiple bars and plenty of opportunity to make your mark from day one.

The role

As Head Waiter, you’ll work with the full team to make sure every service runs brilliantly whenever you’re in the building. That means engaging in the Caravan culture, hospitality, working with all departments to make sure every one of your guests that leaves the restaurant has the best experience possible.

What you'll be doing as Head Waiter

• Ensure our food, drink, and service standards are consistently delivered
• Taking full ownership of your section and helping guide your team to create the kind of hospitality people want to come back for
• Developing your own skills & knowledge and sharing that knowledge with your team
• Supporting your team members; making sure everyone feels welcome, and smashing each service as a team
• Working closely with the wider restaurant team to give every guest the best experience possible

Why Caravan?

Since 2010, we’ve been serving well-travelled food, specialty coffee and drinks inspired by flavours and ideas from around the world.

We’re a business built around curious people. People who care about what they do, look out for each other and aren’t afraid to try something new. With more openings ahead and a big focus on developing our own people, there’s plenty of room to grow with us too.

Plus, when you work at Caravan you enjoy:

• Free meals & drinks when on shift
• 50% dining discount with up to 4 mates
• 20% coffee retail discount
• Extensive wellbeing support
• Financial health education & support
• Leadership training and development
• A dining voucher when you start, on your birthday and your work anniversary, to spend in any of our restaurants
• Real career progression - 80% of our management roles are filled internally

Our values

We live by four core values, and our Head Waiter, and every team member would live, promote and role model them:

• All welcome - We make space for everyone at our table
• No boundaries - Grow, develop and thrive, just a little bit each day
• Caravan of Love - Bring the energy, and be part of the change you want to see in the world
• Well-travelled - Be curious; learn, taste, experiment and share that knowledge with those you meet along the way

Sustainability

We're all in on both environmental and social sustainability practices. Every team member plays their part in maintaining our B-Corp certification targets.

Diversity & Inclusion

Everyone's welcome at Caravan. We respect individual differences in identity, culture and experience, with our team, and with every guest.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.