Head Waiter | Lead Service in Luxury Dining, London

Fundamental Hospitality Group; Greater London; On-site; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Staff meals

Dining discounts

Job summary

Fundamental Hospitality is seeking an experienced Head Waiter/Waitress to join our luxury dining team in London. You will lead floor service, ensure flawless guest experiences, and mentor the front-of-house crew to maintain the highest hospitality standards.

This role offers exposure to flagship concepts across Gaia, La Maison Ani, and Shanghai Me, with tips on top of hourly wages, opportunities for career progression, and staff meals and dining discounts.

Qualifications

• Previous experience as Head Waiter/Waitress in luxury dining.
• Exceptional guest engagement and communication skills.
• Strong understanding of service flow, team coordination and table management.
• Professional, charismatic and passionate about hospitality.
• Ability to remain calm, organized and service-focused under pressure.
• Proactive mindset and commitment to delivering excellence.

Responsibilities

• Lead service on the floor and manage guest experiences.
• Support and motivate the front-of-house team to maintain the highest standards.
• Ensure seamless and memorable hospitality across luxury dining environments.

Skills

Guest engagement

Communication

Service flow

Team coordination

Calm under pressure

Job description

Fundamental Hospitality is seeking an experienced Head Waiter/Waitress to join our luxury dining team in London. You will lead floor service, ensure flawless guest experiences, and mentor the front-of-house crew to maintain the highest hospitality standards.

This role offers exposure to flagship concepts across Gaia, La Maison Ani, and Shanghai Me, with tips on top of hourly wages, opportunities for career progression, and staff meals and dining discounts.