Head Waiter

Harry's Team Member; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join Harry's as a Head Waiter, where you will create a warm Italian dining experience. With responsibilities ranging from overseeing service to guiding Commis Waiters, you will thrive in our collaborative environment. Rewarding benefits and a focus on career development await the ideal candidate with at least 1 year of experience.

Benefits

Competitive Industry pay (Hourly + Tronc)

Management Career Development Program

Extra holiday allowance for length of service

50% staff discount

Gift voucher for career anniversaries

Birthday day off

Refer a Friend Bonus

Access to discounts on hundreds of retailers

Guaranteed 20 hours minimum contract

Qualifications

• At least 1+ years’ experience as a Head Waiter.
• Solution-driven and able to work well under pressure.
• Professional approach to service excellence.

Responsibilities

• Controlling a section during service.
• Taking food orders and serving guests.
• Directing and motivating a team of Commis Waiters.

Skills

Professional approach to service excellence

Team Player

Solution-driven

Ability to work under pressure

Job description

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Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.

We’re searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• You can take your Birthday as a day off - Guaranteed!
• Refer and Friend Bonus
• Access to discounts on hundreds of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key responsibilities of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests, and providing a professional bill service. You will also be responsible for directing and motivating a team of Commis Waiters, and taking an active interest in your team’s welfare, safety, and professional development.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.