Head Waiter

The Wright Brothers Restaurants; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff meals on shift

Unlimited coffee

Discounted food and drinks

Hastee Pay wages on demand

Employee referral scheme

Development opportunities (WSET Levels

Supplier trips and industry learning

Discounted wine

Progression within the business

Social events

Job summary

The Wright Brothers Covent Garden is opening a new restaurant and seeks an experienced Head Waiter to help shape the guest experience from day one. You will lead your section with confidence, deliver polished, personalised service, and bring our seafood-forward menu to life with strong product knowledge.

Working closely with the front-of-house team, you will ensure smooth services, guide colleagues, and maintain high standards of presentation and guest care in a warm, welcoming atmosphere.

Qualifications

• Previous experience in a quality restaurant, ideally within premium or fine-dining hospitality.
• Confidence managing a section and delivering polished, attentive service.
• The ability to lead by example, support colleagues and contribute to a positive team culture.
• Strong communication skills, excellent attention to detail and the ability to stay composed under pressure.

Responsibilities

• Take full ownership of your section, from preparation and service through to the final guest leaving.
• Deliver warm, attentive and personalised service, anticipating guests' needs and creating memorable experiences.
• Bring our seafood menu, daily specials and wine selection to life through confident recommendations and strong product knowledge.
• Manage the pace and flow of service, ensuring every table receives the right attention at the right time.
• Build genuine connections with guests, recognise their preferences and encourage them to return.
• Coordinate closely with the wider front-of-house, bar and kitchen teams to ensure seamless service.
• Support and guide colleagues, sharing your knowledge and leading by example to maintain consistently high standards.
• Maintain excellent standards of presentation, preparation and attention to detail throughout service.
• Respond to guest feedback and requests with professionalism, warmth and a genuine desire to get things right.

Skills

Leadership

Premium service

Attention to detail

Communication

Job description

Head Waiter

Wright Brothers Covent Garden | New Opening

Be Part of Something New

As we prepare to open our new restaurant in Covent Garden, we're looking for an experienced, passionate Head Waiter to help shape our guest experience from day one.

This is an exciting opportunity to be part of the next chapter of Wright Brothers, bringing together our expertise in exceptional seafood with a more elevated approach to hospitality, a deeper appreciation of our produce and a considered approach to every detail of the guest journey.

We're looking for someone who takes real pride in their craft, leads by example and understands that the best hospitality comes from genuine connections, thoughtful service and an eye for the smallest details. Someone who can bring a menu to life, anticipate guests' needs and create memorable experiences, helping build a restaurant that feels fresh and distinctive, yet unmistakably Wright Brothers in its warmth, character and love of great seafood and good times.

Our Story

For over 20 years, Wright Brothers has been passionate about sourcing and serving exceptional seafood. What began with our co-founders, Ben Wright and Robin Hancock, selling oysters has grown into Wright Brothers Wholesale, supplying more than 750 restaurants across the UK, a collection of much-loved London restaurants and Wright Brothers at Home, our online fishmonger.

In 2024, we established the Wright Brothers Sea Change Foundation to support projects that protect our oceans, promote sustainability and champion the coastal communities that depend on them.

Our philosophy is simple: work hard, be nice to people and be kind to our planet. We believe in great seafood, genuine hospitality and bringing good people together. We're passionate about sharing knowledge, from the story behind our seafood to the provenance of our wines and the people who supply us, creating genuine connections and giving our guests every reason to return.

The Role

At Wright Brothers, great hospitality is about more than serving exceptional seafood. It's about making people feel welcome, creating genuine connections and delivering experiences worth returning for.

As Head Waiter at our new Covent Garden restaurant, you'll take ownership of your section, lead by example and help set the standards for service across the restaurant. With confidence, attention to detail and a natural flair for hospitality, you'll bring our menu to life, anticipate guests' needs and deliver thoughtful, personalised service.

Working closely with the wider front-of-house team, you'll help ensure every service runs smoothly, support and guide your colleagues, and create an atmosphere where guests feel genuinely looked after, from their first welcome to their final goodbye.

What You'll Do

• Take full ownership of your section, from preparation and service through to the final guest leaving.
• Deliver warm, attentive and personalised service, anticipating guests' needs and creating memorable experiences.
• Bring our seafood menu, daily specials and wine selection to life through confident recommendations and strong product knowledge.
• Manage the pace and flow of service, ensuring every table receives the right attention at the right time.
• Build genuine connections with guests, recognise their preferences and encourage them to return.
• Coordinate closely with the wider front-of-house, bar and kitchen teams to ensure seamless service.
• Support and guide colleagues, sharing your knowledge and leading by example to maintain consistently high standards.
• Maintain excellent standards of presentation, preparation and attention to detail throughout service.
• Respond to guest feedback and requests with professionalism, warmth and a genuine desire to get things right.

What We're Looking For

• Previous experience in a quality restaurant, ideally within premium or fine-dining hospitality.
• Confidence managing a section and delivering polished, attentive service.
• The ability to lead by example, support colleagues and contribute to a positive team culture.
• Strong communication skills, excellent attention to detail and the ability to stay composed under pressure.
• A genuine interest in seafood, wine and developing your product knowledge.
• A natural ability to connect with guests, understand their needs and make them feel valued.
• A proactive, team-focused attitude and a genuine passion for exceptional hospitality.

The Wright Benefits

• Staff meals on shift and unlimited coffee.
• Discounted food and drinks when dining in our restaurants.
• Hastee Pay, offering access to earned wages when you need them.
• Employee referral scheme.
• Development opportunities, including WSET Levels 1, 2 and 3.
• Supplier trips and industry learning experiences.
• Discounted wine.
• Opportunities to develop your skills and progress within the business.
• And, of course, a party or two.

Ready to Join Our Team?

If you take pride in your craft, care about the details and love making people feel special, we'd love to hear from you.

Join us at Wright Brothers Covent Garden and help create something special from the very beginning.