Head Waiter

Caravan Restaurants; Greater London; On-site; GBP 1,515,000 - 2,480,000; Full time

Benefits offered by this job

Free meals

Dining discount

Coffee discount

Mental health support

Financial education

Leadership training

Birthday voucher

Career progression

Job summary

Caravan Restaurants in the United Kingdom is seeking a Head Server/Waiter/Waitress to lead our floor team and deliver the Caravan of Love hospitality experience. You will welcome guests with an outstanding first impression and guide the service in a lively, busy setting.

We value development and offer internal progression, great perks, and a supportive environment as we expand with new openings. If you’re passionate about coffee, food, and people, you’ll fit right in.

Qualifications

• Experience in hospitality or equivalent customer-facing role.
• Comfortable in a fast-paced restaurant environment.
• Willingness to learn and develop skills.

Responsibilities

• Lead the floor team to deliver Caravan of Love customer experience.
• Serve food and drinks inspired by founders’ travels and New Zealand roots.
• Be open to learning to grow knowledge and skills.
• Own your role and thrive in a busy restaurant.

Skills

Customer service

Team leadership

Communication

Hospitality experience

Job description

Head Server/Waiter/Waitress

Overall earnings up to £18.00 per hour, dependent on experience.

At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well asinvesting time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability.

We're thrilled to have the opportunity to invite a fun, talented, prolificHead Waiterwho knows how to kick things off with an awesome hello & can awe from the very first impression!We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon

To say thanks for choosing us, we also offer ourHead Server/Waiter/Waitressand all teams:

• Free meals & drinks when working
• Dining discount when visiting with family & friends.
• Coffee discount
• Mental health and well-being support
• Financial health education and support
• Leadership training and development
• Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants
• Development and career progression, 80% of all our management roles are filled internally.

What you'll be doing as a CaravanHead Server/Waiter/Waitress:

• You’ll be leading the floor team to deliver our ‘Caravan of Love’ style of customer experience
• You'll be serving up our ‘well-travelled’ food and drink, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels.
• You will be open to learning in order to develop your knowledge and skills
• You’ll take ownership of your role and thrive in a busy restaurant

Caravan Values

We live by 4 core values. We expect ourHead Server/Waiter/Waitressandall ourteams to live, promote and role model these values at all times;

1. Caravan of Love
2. No boundaries
3. Well-travelled
4. All welcome

Sustainability

• We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few.

Diversity & Inclusion

• All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.