Head Waiter

Ivy Collection; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Industry pay

Career development

Holiday allowance

Staff discount

Gift vouchers

Refer a Friend

Retail discounts

Minimum hours

Job summary

The Ivy Collection in Richmond, Greater London is seeking a Head Waiter to lead a service section, take orders, serve guests and deliver a professional bill service. You will direct and motivate a team of Commis Waiters while supporting their welfare and development.

We require at least 1 year in a similar role, a solution‑driven mindset, and a strong commitment to service excellence. The role offers competitive pay, a 20+ hour minimum contract, and clear opportunities for progression within our

Qualifications

• 1+ years' experience in Head Waiter or similar role.
• Solution-driven and able to work under pressure.
• Professional approach to service excellence.
• Strong teamwork and communication skills.

Responsibilities

• Control a section during service and take food orders.
• Serve guests and provide a professional bill service.
• Direct and motivate a team of Commis Waiters.
• Support team welfare, safety and professional development.

Skills

Team player

Customer service

Under pressure

Professional demeanor

Job description

Head Waiter

The Ivy Collection

• Location: Richmond, Greater London
• Salary: £13.00 per hour
• Type: Permanent
• Schedule: Full-time

Posted 8 hours ago

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We're searching for a dynamic Head Waiter to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Head Waiter will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Commis Waiters, you will also take an active interest in your team's welfare, safety, and professional development.

About you:

You have at least 1+ years' experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.