Head Quarters - Electronics Engineer

Ward Security; Chatham; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

Ward Security is seeking an Electronic Security Systems Engineer to install, maintain and support CCTV, access control, intruder and fire alarm systems across diverse sites in the UK. This hands-on role requires strong fault-finding, a customer-focused approach, and the ability to work on-site with occasional remote support.

Travel across the UK is expected, with on-call rota and a commitment to British Standards.

Qualifications

• Proven experience installing and maintaining CCTV, Access Control, Intruder and Fire Alarm systems.
• Hands-on knowledge of Hikvision, Paxton, Texecom, Orisec, Pyronix, and Honeywell.
• Strong fault-finding and problem-solving skills.
• Excellent customer service and communication skills.
• Good spoken and written English; strong time management.

Responsibilities

• Install, configure, and commission CCTV, intruder and fire alarms, access control systems.
• Carry out preventative maintenance visits.
• Diagnose faults and respond to breakdowns.
• Provide on-site and remote technical support.
• Complete electronic job reports, installation records, and documentation.
• Ensure all work meets British Standards and regulatory requirements.
• Deliver excellent customer service and grow client accounts.
• Work collaboratively with the Operations Manager and team.

Skills

CCTV installation

Access Control

Intruder & Fire Alarms

Fault finding

Customer service

English communication

Time management

On-site support

Tools

Hikvision

Paxton

Texecom

Orisec

Pyronix

Honeywell

Job description

About the Role

As an Electronic Security Systems Engineer, you’ll play a key role in installing, maintaining, and supporting a wide range of electronic security solutions. You’ll be the face of Ward Security on site, working closely with clients, colleagues, and stakeholders to deliver service excellence while ensuring compliance with industry standards.

This is a hands on, varied role offering genuine opportunities to develop new skills, including locksmith works and advanced security technologies.

Key Responsibilities

• Installing, configuring, and commissioning:
• CCTV systems
• Intruder and Fire Alarms
• Access Control systems
• Automatic gates, barriers, and doors
• Carrying out preventative maintenance visits
• Diagnosing faults and responding to breakdowns efficiently
• Providing on-site and remote technical support
• Completing electronic job reports, installation records, and documentation
• Ensuring all work meets British Standards and regulatory requirements
• Delivering exceptional customer service at every touchpoint
• Identifying opportunities to enhance and grow client accounts
• Working collaboratively with the Operations Manager and wider team

Health, Safety & Compliance

You’ll be expected to uphold the highest standards of health, safety, and environmental responsibility, following company policies and the Health & Safety at Work Act 1974. A safe, tidy, and compliant working environment is essential.

Where You’ll Work

You’ll operate across a variety of settings including:

• Commercial offices
• Retail and public spaces
• Residential properties

Travel across the UK is required. Overtime is paid, including travel time, and you’ll take part in a weekly on-call rota.

About You

You’re friendly, professional, and self-motivated, with a genuine desire to learn and grow. You thrive both independently and as part of a team, stay calm under pressure, and take pride in delivering high-quality work.

Essential Skills & Experience

• Proven experience installing and maintaining CCTV, Access Control, Intruder and Fire Alarm systems
• Hands-on knowledge of systems such as Hikvision, Paxton, Texecom, Orisec, Pyronix, and Honeywell
• Strong fault-finding and problem-solving skills
• Excellent customer service and communication skills
• Good spoken and written English
• Strong time management and administration skills
• Flexible approach to working hours
• Experience with automatic gates, barriers, or doors
• Knowledge of networked security systems
• Understanding of British Standards, Quality Management, and Health & Safety
• Strong Microsoft Office skills
• High standard of personal presentation