Head Product Lead

Lloyds Banking Group; Leeds; On-site; GBP 107,000 - 125,000; Full time

Job summary

Lloyds Banking Group in the United Kingdom seeks a Head Product Lead to drive strategy, development and lifecycle management of the Personal Current Account portfolio. This high‑impact role sits in Everyday Banking and shapes core products aligned with customer needs, commercial goals and regulatory requirements.

You will lead proposition development, pricing governance and performance, partnering with business, technology, operations and risk to prioritise investment and deliver value across

Qualifications

• Experience defining product vision and strategy, leading complex product portfolios.
• Strong commercial awareness balancing customer needs, business goals, technology considerations and risk.
• Ability to use customer insight and performance data to inform strategic decisions.
• Experience operating in a regulated environment with governance, risk and regulatory awareness.
• Proven ability to build relationships and influence senior collaborators across functions.
• Experience leading and developing high‑performing teams.

Responsibilities

• Leading the strategy, development and lifecycle management of Personal Current Account products.
• Defining and evolving customer propositions, pricing strategies, product features and customer benefits.
• Finding opportunities to improve customer experience, outcomes and commercial performance.
• Developing product roadmaps and prioritising investment decisions to maximise value.
• Using customer insight, market intelligence and performance data to inform strategic decisions.
• Ensuring products remain aligned to governance, risk and regulatory requirements throughout their lifecycle.
• Leading product reviews, regulatory change implementation and control activities.
• Building strong partnerships across business, technology, operations and risk teams.
• Managing important supplier and partner relationships that support the product portfolio.
• Leading, coaching and developing a team of product leaders and specialists.
• Representing the portfolio within senior leadership and governance forums.

Job description

SALARY: £106,565 - £125,370 pa

LOCATION: Bristol, Leeds, Halifax, Edinburgh and Manchester

HOURS: Full time - 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.

ABOUT THIS OPPORTUNITY

We're looking for a Head Product Lead to lead the strategy, development and ongoing management of our Personal Current Account product portfolio.

This is a high-impact leadership role within Everyday Banking, responsible for some of the most important customer products in the Group. You'll shape the future of our current account propositions, ensuring they continue to meet customer needs, deliver strong commercial outcomes and align with evolving regulatory requirements.

The role sits at the heart of product ownership, bringing together proposition development, pricing, governance, risk management and product performance. You'll play a key role in determining how our products evolve, using customer insight, market intelligence and business performance data to inform strategic decisions and investment priorities.

KEY RESPONSIBILITIES INCLUDE:

• Leading the strategy, development and lifecycle management of our Personal Current Account products.

• Defining and evolving customer propositions, pricing strategies, product features and customer benefits.

• Finding opportunities to improve customer experience, customer outcomes and commercial performance.

• Developing product roadmaps and prioritising investment decisions to maximise value.

• Using customer insight, market intelligence and performance data to support strategic decision making.

• Ensuring products remain aligned to governance, risk and regulatory requirements throughout their lifecycle.

• Leading product reviews, regulatory change implementation and control activities.

• Building strong partnerships across business, technology, operations and risk teams.

• Managing important supplier and partner relationships that support the product portfolio.

• Leading, coaching and developing a team of product leaders and specialists.

• Representing the portfolio within senior leadership and governance forums.

This is a role for someone who enjoys solving complex challenges, balancing customer, commercial and regulatory considerations and leading through change. You'll bring a pragmatic approach to decision making and be comfortable operating in a fast-moving and highly regulated environment. Insights from the hiring manager highlight that this role is central to ownership of core current account products, with significant accountability for proposition, pricing, governance and regulatory oversight across the portfolio.

ABOUT US

Like the modern Britain we serve, we're evolving. Investing billions in our people, technology and data capabilities, we're creating a purpose-led organisation that helps Britain prosper.

Our colleagues are passionate about making a difference to customers, businesses and communities across the UK. Together, we're building a more sustainable and inclusive future whilst transforming the way we deliver products and services.

WHAT YOU'LL NEED

We're looking for someone who can demonstrate:

Product Strategy & Product Management

• Experience defining product vision and strategy, leading complex product portfolios and translating long-term goals into clear priorities, roadmaps and measurable outcomes.
  

Commercial Decision Making

• Strong commercial awareness, with experience balancing customer needs, business goals, technology considerations and risk requirements to drive sustainable growth and customer value. Experience managing budgets, forecasts and investment decisions.
  

Data-Driven Insight & Customer Focus

• Ability to use customer insight, market intelligence, experimentation and performance data to identify and explore opportunities, improve customer outcomes and inform strategic decision making.
  

Risk & Regulatory Management

• Experience operating within a regulated and controlled environment, with strong governance, risk and regulatory awareness across the product lifecycle. This role has significant accountability for product governance, pricing and regulatory compliance.
  

Stakeholder Management & Influencing

• Proven ability to build strong relationships and influence senior collaborators across business, technology, operations and risk functions, aligning priorities and driving successful outcomes.
  

People Leadership & Organisational Capability

• Experience leading and developing high-performing teams, building capability and creating an inclusive environment where colleagues can learn, collaborate and thrive through change and complexity

ABOUT WORKING FOR US

Our ambition is to build a purpose-led organisation where skilled people can do their best work and make a real difference for customers. We value diverse perspectives, encourage continuous learning and empower colleagues to shape the future of our products and services.

This is a fantastic opportunity to lead at scale, influence strategic direction and help build high-performing product teams that deliver meaningful outcomes for customers, colleagues and the business!