Head of Business Banking

Coventry Building Society; Coventry; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private medical and health screenings

28 days holiday plus bank holidays

Annual discretionary bonus

Personal pension with matched contributions

Life assurance (6 times annual salary)

Life assurance

Job summary

A leading financial services provider is seeking a Head of Business Banking to oversee product management and drive growth. The successful candidate will have strong experience in financial services leadership and commercial bank lending, alongside exceptional analytical and interpersonal skills. This role offers a hybrid working arrangement from Coventry or Manchester with comprehensive benefits including medical coverage and a discretionary bonus scheme.

Qualifications

• Proven financial services leadership experience in a senior-level Business Banking role.
• Experience of commercial bank lending including loans, current accounts, and credit cards.
• Demonstrable expertise in commercial management with growth plans.

Responsibilities

• Design and transition product propositions to balance growth and risk.
• Create and run a commercial plan with targets across product lines.
• Stay abreast of regulatory requirements and manage associated risks.
• Transformation: coordinate journey development and align with platform roadmap.

Skills

Financial services leadership

Commercial bank lending

Commercial management

Regulatory requirements expertise

Analytical skills

Leadership abilities

Stakeholder management

Cross-functional collaboration

Job description

Overview

We’re recruiting for Head of Business Banking who will bring to life the value stream for the Group’s Business Banking business with full accountability for the product range for our Business customers. The role will be responsible for the P&L, Balance sheet, propositions, journeys and strategy. It will put our members and customers first, bringing significant experience in Business Banking and understanding the regulatory and commercial context to achieve growth and success.

Responsibilities

• Propositions: Design a proposition and transition states to ensure an offering balancing growth, product economics, risk and regulatory requirements, and the group brand/positioning. Understand target segments, jobs to be done, and the economic impact of decisions using internal and external data (customer, market, journey) to understand customer needs, regulation and market trends.
• Commercial Management: Create and run a commercial plan with targets across all Business Banking product lines, deliver key financial metrics (market share, asset and liability balances, etc.), report on performance and levers, produce pricing and trading papers, and develop product economics (unit economics, cost models, income, cross-product holding, channel economics, capital usage).
• Risk: Stay abreast of regulatory requirements and changes; manage and mitigate changes as part of the broader plan. Ensure the book focuses on financial and non-financial risks and embed risk ownership with the team, working with credit risk on lending models (overdrafts), capital usage and pricing models.
• Transformation: Work with horizontal origination and servicing teams to prioritise journey development and improvement, coordinate migration and integration, and collaborate with Core Banking platform development to align with product requirements, commercial plans and the Business Banking change roadmap.

Benefits

• Private medical and health screenings
• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Maternity, paternity and shared parental leave
• Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

Location and working arrangement

This role can operate from either our Head Office campus in Binley, Coventry or our Manchester office; as a Group role, travel to both locations is expected. A team-led hybrid working arrangement is in place.

Application note

We reserve the right to close this advert early if we receive a high volume of suitable applications.

To be successful in this role it’s essential you have

• Proven financial services leadership experience in a senior-level Business Banking role
• Experience of commercial bank lending including loans, current accounts and credit cards
• Demonstrable expertise in commercial management – working with journey leads, finance and marketing to create growth plans
• Experience of developing and delivering strategy and associated business plans
• Expert knowledge of the regulatory requirements and rules that govern business activities
• Strong analytical, organisational, and communication skills, capable of translating complex challenges into actionable insights
• Exceptional leadership and interpersonal abilities, with a track record of fostering cross-functional collaboration and influencing
• Experience of operating in a fast-paced and rapidly changing environment with multiple high-priority demands
• Adept at managing relationships, securing stakeholder buy-in, and driving alignment across diverse teams

Desirable experience

• Leadership experience in a product, finance or strategy role
• Evidence of leading through an integration
• Skilled at navigating shifting priorities and evolving market conditions in a dual organisational setting

Seniority level

• Director

Employment type

• Full-time

Job function

• Finance

Industries

• Financial Services and Banking

Rugby, England, United Kingdom