Head of Volunteering

Birmingham Hospice; Birmingham; Híbrido; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Birmingham Hospice is seeking a Head of Volunteering to shape and drive the volunteer strategy across our multi-site organisation. The role centralises recruitment, engagement and recognition, ensuring volunteers feel valued and empowered across all services.

You will lead inclusive campaigns, collaborate with teams, and represent the Hospice locally and nationally as a leader in volunteering, while championing best practice and continuous improvement in every interaction.

Formación

• Proven experience in volunteer management across multi-site organisations.
• Strong commitment to inclusion and community engagement.
• Proven leadership, stakeholder engagement and change management skills.
• Ability to influence, innovate and lead change.

Responsabilidades

• Develop and deliver the volunteer strategy across multiple sites.
• Drive recruitment, engagement and recognition of volunteers.
• Embed volunteering into every service and operating area.
• Lead inclusive recruitment campaigns and community engagement.
• Build and enhance volunteer recognition programmes.
• Evaluate impact and continuously improve the volunteer experience.
• Represent Birmingham Hospice locally and nationally as a volunteering leader.
• Act as trusted advisor to managers, shaping culture and valuing volunteers.

Conocimientos

Leadership

Stakeholder engagement

Change management

Community engagement

Inclusion

Strategic thinking

Communication

Influence

Descripción del empleo

Location: Hybrid working with multi-site working

across both Hospices

Hours: 37.5 hours per week

DBS Requirement: Enhanced check

At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.

About the Role

Reporting to the Head of People, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.

We are looking for someone who will:

• Drive the development and delivery of our volunteering strategy
• Champion best practice in recruitment, training, and retention of our volunteers
• Collaborate with teams to embed volunteering into every service
• Drive inclusive recruitment campaigns and community engagement
• Build on our current recognition programmes and ensure the volunteer voice is heard
• Evaluate impact and continuously improve the volunteer experience
• Represent Birmingham Hospice locally and nationally as a leader in volunteering

You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.

What you will bring:

Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.

• A passion for inclusion, community engagement, and continuous improvement
• Strong leadership, stakeholder engagement and change management skills
• The ability to influence, innovate, and lead change.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.