Head Of Tendering Centre

Kingdom Services Group; Newton-le-Willows; Hybrid; GBP 54,000 - 66,000; Full time

Job summary

Kingdom Group is seeking an experienced Head of Tendering Centre to lead our group-wide tendering function from our Head Office in Newton-le-Willows. This permanent, full-time role combines strategic leadership with hands-on bid management and cross-divisional collaboration.

You will drive end-to-end tendering across Security, Cleaning, Recruitment and Local Authority services, build a centre of excellence, manage portals and bid software, and deliver compliant, compelling submissions that

Responsibilities

• Lead the full end-to-end tender process across all submissions, ensuring consistency, quality and compliance.
• Install and manage portals to capture new PQQ and tender opportunities; oversee tender software systems.
• Build bid stakeholder teams and chair group-wide tender and solution meetings.
• Review and approve all submissions prior to release, providing guidance and quality assurance.
• Ensure presentations, designs and bid documentation remain professional, compelling and on-brand.
• Manage multiple concurrent tenders while meeting all deadlines.

Job description

Head of Tendering Centre

Location: Hybrid Working | Head Office, Newton-le-Willows, WA12 0HF
Salary: £60,000 per annum + Commission
Contract: Permanent, Full Time
Hours: 40 hours per week
Working Hours: Monday to Friday, 09:00 - 17:00 (or as required to meet business demands)

The Kingdom Group is seeking an experienced and driven Head of Tendering Centre to lead and develop our group-wide tendering function.

This is a pivotal leadership role responsible for overseeing the complete bid, proposal and tender process across our Security, Cleaning, Recruitment and Local Authority service divisions. You will create and lead a centre of excellence, driving quality, consistency and innovation throughout the tender lifecycle whilst supporting both new business growth and contract retention.

The successful candidate will have a proven track record of producing winning bids, developing high-performing teams and implementing effective tender strategies. Working closely with Directors, operational leaders and key stakeholders across the Group, you will ensure every submission is compliant, compelling, commercially strong and aligned to customer requirements.

This role offers the opportunity to significantly influence the future growth of the business whilst building and leading a best-in-class Tendering Centre.

Key Responsibilities

Tender & Bid Leadership

• Lead the full end-to-end tender process, ensuring consistency, quality and compliance across all submissions.


• Install and manage portals to capture all new PQQ and tender opportunities and oversee tender software systems.


• Build bid stakeholder teams and chair group-wide tender and solution meetings.


• Review and approve all submissions prior to release, providing guidance and quality assurance.


• Ensure presentations, designs and bid documentation remain professional, compelling and on-brand.


• Manage multiple concurrent tenders whilst ensuring all deadlines are successfully achieved.

Strategy & Performance

• Develop and implement winning bid strategies that improve conversion rates and business growth.


• Define and manage Tendering Centre KPIs including win rates, submission volumes, pipeline visibility and bid quality.


• Deliver regular Board-level reporting on tender activity, performance and opportunities.


• Monitor evaluation feedback and tender outcomes to identify trends, lessons learned and opportunities for improvement.


• Drive effective bid/no-bid decision-making to maximise return on tendering investment.


• Strengthen proposals through innovation, ESG initiatives, social value commitments and effective use of AI technologies.

Process Improvement

• Maintain a comprehensive and high-quality tender library.


• Collaborate with operational teams to maintain contract renewal and re-tender calendars.


• Introduce best-practice processes, systems and controls across the tendering function.


• Source, onboard and manage freelance writers and specialist bid support partners when required.


• Lead tender debrief sessions following successful and unsuccessful outcomes to drive continuous improvement.

Leadership

• Recruit, develop and retain a high-performing Tendering Centre team.


• Conduct structured performance reviews and establish clear KPIs and development plans.


• Champion accountability, collaboration and continuous improvement.


• Create an engaging and positive culture aligned to the Kingdom CARE values.