Head of Technical Services & Operations – Live Sports

Sportfive

Altrincham

Hybrid

GBP 110,000 - 150,000

Full time

5 days ago

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Benefits offered by this job

25 days annual leave

Vitality health cover

WFH after onboarding

Core hours 10am-4pm

Family leave entitlements

Move house day

Wedding day

On-site parking

Social events

Life assurance

Employee Assistance Programme

Job summary

SPORTFIVE, Altrincham, seeks an experienced Technical Services & Operations Director to shape and lead the Technical Services function, building scalable structures and governance for growth across UK LED Services.

You will balance strategic leadership with hands-on understanding of live sports operations, oversee asset portfolio, warehousing, procurement and supplier relationships, driving service excellence and efficiency.

Qualifications

Senior leadership within technical operations and service delivery.
Experience across multi-site or live delivery environments.
Proven ability to lead teams, suppliers and contractors.
Understanding of warehousing, inventory management and maintenance governance.
Budget management and supplier governance experience.
Ability to create scalable structures, processes and performance frameworks.

Responsibilities

Lead the strategic direction and governance of SPORTFIVE’s Technical Services function.
Define and deliver long-term technical services strategy for UK Rightsholder Services.
Oversee technical operations across LED servicing, maintenance and project delivery.
Develop scalable operating models, KPIs and service standards for growth.
Manage strategic supplier relationships, SLAs and escalations.
Coordinate resource planning, including workforce deployment and logistics.
Mentor teams and ensure safety, RAMS and SOPs are maintained.
Provide senior oversight for major technical projects and infrastructure upgrades.