Head of Technical Compliance Assurance

ISS Facility Services UK; Metropolitan Borough of Solihull; On-site; GBP 90,000 - 140,000; Full time

Job summary

ISS Facility Services UK is seeking a Head of Technical Compliance & Assurance to lead the technical assurance across a UK-wide estate of approximately 800 buildings. The role provides objective, risk-based assurance that engineering governance, statutory compliance, Safe Systems of Work, dutyholding, competence and technical controls are designed and operating effectively.

Working with the Technical Services Director and cross-functional teams, you will deliver an evidence-based view of

Qualifications

• Essential qualifications reflect formal technical authority of the role.
• Relevant Degree or HNC in an engineering discipline is required.
• Professional engineering registration is expected.
• Lead Auditor qualification or equivalent assurance experience.
• NEBOSH or IOSH qualification is desirable.
• Discipline-specific qualifications linked to previous dutyholding appointments.

Responsibilities

• Lead the technical assurance function, providing evidence-based assurance that legal, contractual and technical requirements are identified and managed.
• Develop and maintain a risk-based technical assurance framework across disciplines, sites, suppliers and high-risk activities.
• Define assurance methodologies, including evidence standards, sampling approaches and closure verification requirements.
• Assess design and effectiveness of controls relating to competence, dutyholding, maintenance, statutory inspections and change management.
• Lead and support Safe Systems of Work communities, including Authorising Engineers and Responsible Persons.
• Conduct thematic reviews to identify systemic weaknesses and root causes across the estate.
• Own technical assurance reporting with clear opinions, trend analysis and actionable insights.
• Independently verify corrective actions and support technical risk management activities.

Education

Relevant Degree or HNC in an engineering discipline

Job description

We are seeking a Head of Technical Compliance & Assurance to lead the technical assurance function across a UK-wide estate of approximately 800 buildings.

This role will provide objective, risk-based assurance that engineering governance, statutory compliance arrangements, Safe Systems of Work, dutyholding, competence and technical controls are appropriately designed, implemented and operating effectively.

Job Description

Working closely with the Technical Services Director, central technical assurance teams, operational delivery, HSEQ, technical risk management, client representatives and change management teams, you will deliver a clear, evidence-based view of technical compliance, control effectiveness and assurance confidence.

The role maintains independence from operational delivery activities to provide objective assurance while supporting safe and compliant service delivery.

Key Responsibilities

• Lead the technical assurance function, providing evidence-based assurance that legal, contractual and technical requirements are effectively identified and managed.
• Develop and maintain a risk-based technical assurance framework covering disciplines, sites, suppliers, systems, dutyholders and high-risk activities.
• Define and implement assurance methodologies, including evidence standards, sampling approaches, finding classifications and closure verification requirements.
• Assess the design and effectiveness of controls relating to competence, dutyholding, maintenance, statutory inspections, Safe Systems of Work, asset data, subcontractors and change management.
• Lead and support the operational Safe Systems of Work community, including Authorising Engineers, Authorised Persons, Competent Persons and Responsible Persons.
• Conduct thematic and cross-site reviews to identify systemic weaknesses, recurring issues and root causes across the estate.
• Own technical assurance reporting, providing clear assurance opinions, trend analysis and actionable insights to senior stakeholders.
• Independently verify corrective actions, support technical incident investigations and provide assurance input to technical risk management activities.

Professional and Personal Competencies/Qualifications

• Essential qualifications should reflect the formal technical authority of the role.
• Relevant Degree or HNC in an engineering discipline.
• Professional engineering registration.
• Lead Auditor qualification or equivalent assurance experience.
• NEBOSH or IOSH qualification.
• Discipline-specific qualifications linked to previous dutyholding appointments.