Head of Surveying and Technical Services

Home Group; Newcastle upon Tyne; Hybrid; GBP 90,000 - 98,000; Full time

Benefits offered by this job

34 days leave, rising to 39

Health cash plan

Matching pension contribution up to 7%

800+ discounts on various services

Job summary

Home Group is seeking a Head of Surveying and Technical Services in Newcastle upon Tyne. This permanent, full-time role offers a salary of circa £90,000 - £98,000 per annum, along with a substantial benefits package which includes a car allowance. You'll lead a national surveying service, oversee technical standards, and improve diagnostics for repairs across properties. With a focus on leadership and technical expertise, this role offers the chance to make a lasting impact on home safety and quality.

Qualifications

• Extensive experience managing complex technical surveys and defect diagnostics.
• Strong understanding of regulations, compliance, construction standards, and legislation.
• Excellent leadership skills to engage and influence a national technical team.

Responsibilities

• Lead national technical and surveying service to triage and diagnose complex repairs.
• Strengthen understanding of building safety and guide investments.
• Set national surveying standards and clear guidance across all regions.

Skills

Leadership skills

Building diagnostics

Technical surveys management

Root-cause analysis

BIM and Digital Surveying tools

Education

Building surveying, construction, engineering or building pathology qualification (MRICS, MCIOB, FRICS)

Job description

Head of Surveying and Technical Services (26777)

Circa £90,000 - £98,000 per annum, plus car allowance of £5055 per annum and great benefits including Health Cash Plan

National role with regular travel and hybrid working

Permanent, full time (37.5 hpw)

We can’t offer a CoS for this role

Home, a place where you belong

This is a unique opportunity for you to shape a brand-new Surveying and Technical services function at Home Group, putting professional surveying expertise at the centre of how we protect customers, manage risk and invest in our homes.

You’ll lead our national ‘Surveying House’, a new specialist function you’ll establish and develop to provide expert diagnostics, building pathology for complex repairs, root cause analysis, and robust technical specifications for Repairs & Maintenance works across our properties. You’ll mobilise the service, lead a national team of internal surveyors, manage external partners, and set clear technical standards that drive consistency, quality and confidence.

What you’ll do

• Lead our national technical and surveying service that triage, diagnose and fix complex repairs right first time. You’ll provide expert technical leadership enabling timely and high‑quality decisions.
• Use technical insight to strengthen our understanding of building safety, asset condition, guide investments and repair decisions, ensuring everything we do is evidence‑based.
• Reduce repeat failures by improving diagnosis, root‑cause analysis and resolving long‑standing repairs.
• Set national surveying standards, clear guidance and specifications that are used across all regions. You’ll build expert technical capability across our teams for the long term.
• Lead, motivate and supercharge strong operational performance across internal national Surveying team as well as procure and manage external Surveying partners.

This is a role where you will make a lasting impact, building a credible, expert technical function that improves homes for customers today and a more resilient portfolio for the future. Be part of one of the UK’s Great Places to Work!

You have

• Extensive experience of managing complex technical surveys, defect diagnostics, and repair specifications. You have managed internal teams, technical consultants and surveying partners.
• A building surveying, construction, engineering or building pathology qualification (MRICS, MCIOB, FRICS or equivalent). Strong understanding of regulations, compliance, construction standards, and legislation.
• Expert knowledge of building diagnostics, defects, complex repairs, building safety, damp and mould. You are also confident using BIM and Digital Surveying tools.
• Excellent leadership skills, able to engage, influence and transform to drive service excellence across a national technical team.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! We welcome applications from everyone and are especially keen to hear from people who are currently underrepresented in our workforce. This includes people from ethnic minority backgrounds, people who identify as female, LGBTQ+ people, and disabled people or those with a long‑term health condition.

As a disability confident employer, we are committed to making reasonable adjustments and supporting candidates throughout the recruitment process.

The practical bits

• 37.5 hours per week, Monday to Friday. Our core office hours are 9.00 am to 5.30 pm with flexibility built in.
• This is a hybrid role based in one of our national offices (Newcastle, Durham, Leeds, Maryport, Welwyn Garden City, Reading or London), working from home and across our national portfolio. Travel to the North‑East (where our Head Office is based) will also be required.
• A full current driving licence, as you’ll work and travel on a national basis and will be provided with a car allowance as part of your remuneration package.
• You’ll need a Basic DBS check (which we pay for).

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”). The option to buy 5 more each year
• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
• Matching pension contribution (up to 7% and life insurance of 3x basic salary)
• 800+ discounts on shops, holidays, days out, tech and more
• Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support