Head of Supplier Performance & Optimization

Bombardier; Westerham; On-site; GBP 90,000 - 120,000; Full time

Job summary

Bombardier’s London Service Centre at Biggin Hill is seeking a Senior Leader in Supply Chain to drive supplier performance and governance across a growing European operations footprint. You will lead a team of analysts, develop metrics, and partner with procurement, quality, and operations to deliver reliable supplier performance and continuous improvement.

The role requires extensive experience in supplier management, strong data analysis and project leadership, and a proven ability to

Qualifications

• Bachelor's degree in supply chain management, business administration, engineering, or a related field.
• Master's degree, MBA or PMP is preferred.
• At least 15 years of experience in supplier management, with a focus on supplier performance management and improvement.
• Strong soft skills and proven ability to manage people with empathy and patience.
• Experience leading a team of supplier performance analysts, with guidance, coaching and development.
• Experience in multi-tasking complex projects and coordinating different teams with priority and scope changes.
• Advanced data analysis skills to analyze complex datasets and generate actionable insights and reports.
• Strong project management skills to plan, execute, and track supplier performance improvements.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams and suppliers.
• Experience in risk management and negotiating supplier contracts.

Responsibilities

• Develop and implement supplier performance metrics, scorecards, and evaluation criteria.
• Conduct regular supplier performance evaluations and communicate feedback to suppliers and internal stakeholders.
• Develop interventions to improve supplier performance, including corrective action and supplier development programs.
• Ensure supplier compliance with contracts, quality standards, and delivery schedules with procurement and QA teams.
• Identify and manage supplier risks related to quality, delivery, and cost.
• Collaborate with cross-functional teams to align supplier performance with business objectives.
• Maintain records of supplier performance data and improvement initiatives.
• Build strong relationships with suppliers to drive continuous improvement and innovation.
• Lead and manage a team of supplier performance analysts, providing coaching and development opportunities.

Skills

Supplier performance management

Data analysis

Project management

Communication & interpersonal skills

Negotiation

Cross-functional collaboration

Education

Bachelor's degree in supply chain management / related field

Master's degree / MBA / PMP preferred

Tools

SAP

LeanDNA

Power BI

Ariba

Job description

Bombardier’s London Service Centre at Biggin Hill is seeking a Senior Leader in Supply Chain to drive supplier performance and governance across a growing European operations footprint. You will lead a team of analysts, develop metrics, and partner with procurement, quality, and operations to deliver reliable supplier performance and continuous improvement.

The role requires extensive experience in supplier management, strong data analysis and project leadership, and a proven ability to