Head of Student Outcomes

Lancaster University; Manchester; On-site; GBP 55,000 - 70,000; Full time

Job summary

UA92 seeks a senior leader to head Student Outcomes in Manchester, guiding data-informed strategies across continuation, completion and graduate outcomes. You will align with the OfS regulatory framework and drive improvements in equity of outcomes for all students.

You will work with academic and professional services colleagues, delivering actionable insights to the Executive Team and Board while supporting UA92’s growth and impact in higher education.

Qualifications

• Senior-level HE experience across student outcomes, student success, or related areas.
• Strong understanding of the OfS regulatory framework and Condition B3.
• Experience using data, benchmarking and performance insight to improve outcomes.
• Knowledge of NSS, Access and Participation, TEF, graduate outcomes.

Responsibilities

• Lead the Student Outcomes team and work with academic areas, Quality, Registry and professional services.
• Take strategic ownership of the approach to student outcomes and translate data into action.
• Coordinate institutional response to the National Student Survey with measurable improvements.
• Provide insight and recommendations to UA92's Executive Team, Board and Lancaster University.

Skills

Strategic leadership

Data-driven decision making

Stakeholder engagement

Regulatory knowledge

Team leadership

Cross-institution collaboration

Job description

Head of Student Outcomes

University: UA92

Location: Manchester, Greater Manchester, GB, M2 5

Application Deadline: 2026-12-24T07:00:27.897

Start Date: 2026-09-25T00:00:00

About UA92

UA92 was founded by Lancaster University and the class of 92 with a clear ambition: to do higher education differently. We believe where someone starts should not determine where they can go. Our approach is built around widening participation, social mobility and giving students the academic, personal and professional support they need to succeed.

As we continue to grow, we're looking for an experienced higher education leader to join us as Head of Student Outcomes. This is a senior role with real scope to make an impact. You'll lead our institutional approach to student outcomes, bringing together data, insight, academic practice and student experience to improve continuation, completion, attainment and graduate outcomes, while reducing disparities between different groups of students.

If you know the HE student outcomes landscape, understand the regulatory environment and enjoy working across an institution to turn insight into action, this is an opportunity to help shape what comes next at UA92.

The Role

You'll lead the Student Outcomes team and work closely with colleagues across academic areas, Quality, Registry and professional services. You'll take strategic ownership of our approach to student outcomes and help us understand not only what our data is telling us, but what we need to do differently as a result.

You'll lead work around continuation, completion, attainment, progression and graduate outcomes, alongside our approach to reducing outcome gaps and delivering the commitments within our Access and Participation Plan. You'll also coordinate our institution-wide response to the National Student Survey, making sure student feedback leads to clear action and measurable improvement.

You'll work across UA92, influencing senior academic and professional colleagues and providing insight and recommendations to our Executive Team, Board and Lancaster University. You'll also play an important part in UA92's continued growth, making sure student success, experience and retention remain at the heart of how we develop as an institution.

What You’ll Bring

• Understanding the complexity of student outcomes in UK higher education.
• Senior-level HE experience, ideally across student outcomes, student success, student experience or related areas.
• Strong understanding of the OfS regulatory framework and Condition B3.
• Experience of using data, benchmarking and performance insight to improve outcomes.
• Knowledge of NSS, Access and Participation, TEF, graduate outcomes.
• Ability to translate regulatory requirements and sector expectations into practical actions for colleagues.
• Experience working with senior academic and professional services colleagues, challenging and building shared ownership for improvement.
• Experience of leading teams and complex cross-institutional work that has led to measurable improvements.
• Ability to combine strategic thinking with delivery, see the bigger picture, analyze data, and work with colleagues to implement change.

Particulars

• Role: Head of Student Outcomes
• Salary: £55,000 - £70,000
• Contract: 12-month fixed-term contract
• Hours: 37.5 hours per week
• Location: Manchester