Head of Service - London Bars & Restaurants - £55,000 (work life balance)

TN United Kingdom; London; On-site; GBP 55,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Head of Service to lead a vibrant team across multiple venues in London. This role emphasizes mentoring and maintaining high service standards while allowing for a balanced work-life dynamic. Ideal candidates will have a strong background in restaurant management and a passion for service excellence. Join a fun, fast-paced environment with ample opportunities for career growth and development. If you're ready to make a significant impact in a dynamic setting, this could be the perfect opportunity for you!

Benefits

Performance-based bonus

Career growth opportunities

Dynamic work environment

Qualifications

• Must have experience in a floor-based restaurant role.
• AGM level experience required.

Responsibilities

• Lead and mentor floor managers to maintain high service standards.
• Conduct regular audits to ensure consistency across venues.
• Drive service improvements based on feedback.

Skills

Leadership in hospitality

Service excellence

Team development

Performance improvement

Guest satisfaction

Job description

Social network you want to login/join with:

Head of Service - London Bars & Restaurants - £55,000 (work life balance), London

col-narrow-left

Client:

Corecruitment

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

97c6ebfda9e1

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Bars & Restaurants – Salary £55,000 - £60,000 per Annum

Must come from a floor-based restaurant role to apply; they are not looking for anyone from an L&D background.

Who will you be working for?

Join a dynamic group of 10 bars and restaurants across London and Birmingham, known for their exceptional service and vibrant atmosphere. As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. This role involves time on-site but also connects to the Head Office, meaning fewer late nights and less time spent on the floor. It’s a support and standards-focused role.

The Role – Head of Service

• Lead and Mentor floor managers, setting high service standards.
• Ensure Consistency across all venues by refining SOPs and conducting regular audits.
• Drive Service Improvements based on guest feedback and internal reviews.
• Collaborate with AGMs & GMs to enhance service delivery and team performance.

Key Skills:

• Proven leadership in hospitality (bars & restaurants).
• Passionate about service excellence and team development.
• Ability to drive performance and improve guest satisfaction.
• Must come from a restaurant business to apply for this role & be at AGM level

Why Join?

• Competitive salary + performance-based bonus.
• Great opportunities for career growth within a fast-paced, fun business.

Interested?
Apply today or send your CV to Stuart Hills or call 0207 790 2666.