Head of Service - London Bars & Restaurants - £55,000 (work life balance)

COREcruitment International; City Of London; On-site; GBP 55,000 - 60,000; Full time

Job summary

Join a vibrant group of bars and restaurants as the Head of Service, where you'll lead a dedicated team to ensure exceptional service standards. This role offers the chance to mentor floor managers, refine service protocols, and drive improvements based on guest feedback. With a competitive salary and opportunities for career growth in a fun, fast-paced environment, it's a perfect fit for those passionate about hospitality. Enjoy a balanced work-life with fewer late nights while making a significant impact on service delivery.

Benefits

Competitive Salary

Performance-based Bonus

Career Growth Opportunities

Qualifications

• Proven leadership in hospitality, specifically in bars and restaurants.
• Passionate about service excellence and developing teams.

Responsibilities

• Lead and mentor floor managers to maintain high service standards.
• Conduct regular audits to ensure consistency across venues.

Skills

Leadership in Hospitality

Service Excellence

Team Development

Performance Improvement

Job description

Bars & Restaurants – Salary £55,000 - £60,000 per Annum

Must come from a floor-based restaurant role to apply; they are not looking for anyone from an L&D background.

Who will you be working for?

Join a dynamic group of 10 bars and restaurants across London and Birmingham, known for their exceptional service and vibrant atmosphere. As Head of Service, you'll lead by example, ensuring service standards remain high and consistent, while mentoring a team of floor managers across all venues. This role involves time on-site but also connects to the Head Office, meaning fewer late nights and less time spent on the floor. It’s a support and standards-focused role.

The Role – Head of Service

• Lead and Mentor floor managers, setting high service standards.
• Ensure Consistency across all venues by refining SOPs and conducting regular audits.
• Drive Service Improvements based on guest feedback and internal reviews.
• Collaborate with AGMs & GMs to enhance service delivery and team performance.

Key Skills:

• Proven leadership in hospitality (bars & restaurants).
• Passionate about service excellence and team development.
• Ability to drive performance and improve guest satisfaction.
• Must come from a restaurant business to apply for this role & be at AGM level

Why Join?

• Competitive salary + performance-based bonus.
• Great opportunities for career growth within a fast-paced, fun business.

Interested?
Apply today or send your CV to Stuart Hills or call.