Head of Service Growth & Innovation

Siemens; Manchester; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Siemens AG in the United Kingdom & Ireland is seeking a Head of Service Growth & Innovation to shape a bold growth agenda across the EA UK & Ireland business. This hybrid role requires strategic vision at the intersection of strategy, business development, sales, and sustainability.

You will define how service drives growth, strengthen customer relationships and create long-term competitive advantage, including new revenue streams and digitally enabled offerings.

Qualifications

• Strategic business development and growth leadership.
• Commercial strategy and market development.
• Service and solution-based business models.
• Executive customer engagement, portfolio innovation and go-to-market strategy.
• Building partnerships and influencing senior stakeholders.
• Leading transformation and driving change.

Responsibilities

• Define and lead a five-year Service Growth Strategy for UK & Ireland, translating global Siemens and EA strategy into differentiated local market opportunities.
• Identify new revenue streams, market opportunities and commercial models to build a high-quality service growth pipeline that delivers sustainable, profitable growth in orders and revenue, with an increasing contribution from recurring and digitally enabled services.
• Build executive-level relationships with customers, partners and industry stakeholders.
• Position Siemens as a trusted advisor in areas such as digitalisation, asset optimisation and sustainability.
• Drive the evolution of our service portfolio, identifying new offerings that create customer value and recurring revenue.
• Champion Siemens Xcelerator and Electrification X as key enablers of digitally enabled and data-driven lifecycle services.
• Develop innovative commercial approaches, including outcome-based and as-a-service models.
• Create strategic partnerships that expand capabilities and open new routes to market.
• Support major customer opportunities and champion a service-led growth culture across the organisation.

Job description

• Newcastle upon Tyne - Newcastle up Tyne - United Kingdom

Head of Service Growth & Innovation

Location: United Kingdom & Ireland (Hybrid)

Reporting to: Managing Director, Electrification & Automation UK & Ireland

The Opportunity

The Electrification & Automation business is entering an exciting new phase of growth, and we're looking for an exceptional leader to help shape its future.

This is not a traditional service management role. You won't be responsible for day-to-day service operations or delivery teams. Instead, you'll define how service drives growth, strengthens customer relationships and creates long-term competitive advantage across the UK & Ireland business.

Working at the intersection of strategy, business development, sales, digitalisation and sustainability, you'll identify new market opportunities, develop innovative growth models and create differentiated service propositions that deliver measurable value for customers.

This is a rare opportunity to influence industry direction, shape a major growth agenda and redefine what service means within a global technology leader. This is a remote role with requirements to travel regularly within the UK and Ireland, and occasional travel to Germany.

What You'll Do

• Define and lead a five-year Service Growth Strategy for UK & Ireland, translating global Siemens and EA strategy into differentiated local market opportunities.
• Identify new revenue streams, market opportunities and commercial models to build a high-quality service growth pipeline that delivers sustainable, profitable growth in orders and revenue, with an increasing contribution from recurring and digitally enabled services.
• Build executive-level relationships with customers, partners and industry stakeholders.
• Position Siemens as a trusted advisor in areas such as digitalisation, asset optimisation and sustainability.
• Drive the evolution of our service portfolio, identifying new offerings that create customer value and recurring revenue.
• Champion Siemens Xcelerator and Electrification X as key enablers of digitally enabled and data-driven lifecycle services.
• Develop innovative commercial approaches, including outcome-based and as-a-service models.
• Create strategic partnerships that expand capabilities and open new routes to market.
• Support major customer opportunities and champion a service-led growth culture across the organisation.

What Success Looks Like

In this role, you will:

• Deliver a differentiated service growth strategy.
• Expand our digital and lifecycle services footprint.
• Increase recurring and sustainable revenue streams.
• Launch innovative service propositions and commercial models, and build a strong pipeline of future growth opportunities.
• Strengthen Siemens' position in sustainability and circular economy services.
• Enhance our reputation as a market leader in lifecycle services and asset performance.

What We're Looking For

We're more interested in capability and mindset than a specific industry background. You could come from industrial technology, energy, infrastructure, utilities, consulting, software, digital services or another growth-focused environment.

You'll bring experience in:

• Strategic business development and growth leadership
• Commercial strategy and market development
• Service and solution-based business models
• Executive customer engagement, portfolio innovation and go-to-market strategy
• Building partnerships and influencing senior stakeholders
• Leading transformation and driving change

Who You Are

• Strategic - You identify opportunities others don't see and turn ideas into growth.
• Commercial - You create customer value and deliver business outcomes.
• Influential - You build credibility quickly and engage effectively with senior decision-makers.
• Innovative - You challenge conventional thinking and embrace new approaches.
• Entrepreneurial - You're energised by creating, shaping and growing new opportunities.

Why Siemens?

This is a unique opportunity to shape a high-profile growth agenda within one of the world's leading technology companies. You'll have the freedom to influence strategy, create new business opportunities and help define the future of service-led growth in a rapidly evolving market.

At Siemens, we believe that feeling valued and included is the foundation for doing great work. That's why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. Our commitment to fairness and respect extends to every applicant. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.