Head of Service Charge

TN United Kingdom; Ringwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in property management is seeking a Senior Management professional to join their team in Ringwood. The role focuses on managing the Service Charge Team, ensuring budgeting accuracy, and fostering external relationships. Candidates should possess strong leadership skills, a Level 3 qualification in Leasehold Management, and advanced IT capabilities.

Benefits

Annual holiday entitlement of 25 days + Bank Holidays

Day off on your Birthday

Private medical insurance

Health screening

Life Assurance

Eye Care reimbursement

Employee assistance programme

Free on-site parking

Qualifications

• Experience in leasehold management and service charge legislation.
• Experience managing teams and projects.
• Ability to work collaboratively and motivate others.

Responsibilities

• Oversee preparation of service charge budgets and accounts.
• Manage and motivate the Service Charge Team.
• Maintain relationships with external stakeholders including solicitors and government bodies.

Skills

Management skills

Strong IT skills

Advanced Excel

Communication

Education

Property Institute’s Level 3 qualification in Leasehold Management

Tools

Qube Property Management System

Job description

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• Location:Ringwood (office based) BH24 3FA
• Hours:Monday to Friday, 37 hours per week
• Package:Competitive salary plus excellent Colleague benefits
  

About the role

As part of the Senior Management Team reporting to the Managing Director, the scope of the role is both strategic and operational. This is a great opportunity to shape and improve processes, manage, motivate and drive forward the Service Charge Team acting as an important voice on various projects across the business.

You will ensure that all service charge budgets and accounts are prepared accurately, within CEM workflow timeframes and in accordance with current legislation, lease requirements and industry practice. You will also have responsibility for the Transactional Service Charge Team, this includes Sales/Purchase Ledger and Credit Control functions.

The role is varied, holding key relationships with external stakeholders such as solicitors, banks, accountants, auditors, government bodies, suppliers, owners and other industry bodies relevant to the Service Charge function. In addition, you will work closely with the Group Finance function, which is also based in Ringwood, to share best practice.

About you

We’re looking for a strong people leader with excellent management skills, highly motivated and organised, with the ability to prioritise and work with other senior Colleagues to assist in moving our business forward. Due to the high levels of reporting, you will need to have strong IT skills particularly with MS Office and importantly advanced Excel skills. Experience using software such as Qube Property Management System would be a strong advantage, but not essential.

This role would be a good opportunity for someone seeking to progress their career to a Head of Department, or equally someone who is currently operating at that level but is seeking to find a role where they can lead and support a team of finance Colleagues through a program of change.

It is essential that you hold the Property Institute’s Level 3 qualification in Leasehold Management. You will need to have demonstratable understanding of leasehold management and Service Charge legislation.

How you’ll be rewarded

• Annual holiday entitlement of 25 days + Bank Holidays
• Day off on your Birthday
• Private medical insurance
• Health screening
• Life Assurance
• Eye Care reimbursement
• Employee assistance programme
• Bright, contemporary offices in Ringwood with free, on-site parking

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 270 developments nationally. That means we oversee more than 10,000 apartments, providing property services and customer care to over 12,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH:Trust/Openness/Respect/Communication/Honesty

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy.