Head of Security Networks - Marine Industry

Global Marine Systems; Chelmsford; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading marine solutions company seeks a Head of Security Networks to oversee the technical availability of all networks and servers. The role demands extensive experience in IT systems, especially in marine environments, with key responsibilities including 24/7 systems support, issue resolution, and strategic contributions to IT practices. This position involves significant travel and requires adaptability to dynamic operational demands.

Qualifications

• Experience in marine and offshore environments is crucial.
• In-depth technical knowledge and practical experience required.
• Ability to manage escalations and resolve critical technical issues promptly.

Responsibilities

• Maintain and support IT systems 24/7/365.
• Diagnose and solve technical problems under time constraints.
• Advise on best IT practices using frameworks like ITIL.

Skills

Networking and security experience

Microsoft technologies

Problem-solving

Communication skills

Education

Certified Microsoft qualifications

10+ years of IT experience in complex infrastructure

Job description

About:

Global Marine Group is a leading independent provider of submarine cable solutions, offering a broad range of services including consultancy, installation, and maintenance covering the lifespan of a submarine cable system, delivered to customers worldwide.

An opportunity has arisen for an experienced Head of Security Networks with a proven background in the marine industry working for the CISO. This is a hands-on technical role involving extensive worldwide travel, with significant time spent overseas. When not overseas, attendance at Chelmsford Head Office is required 4-5 days a week. Due to the nature of the role and business, this position requires 24/7/365 availability. The IT department follows a role-based structure, meaning this role does not include any direct reports.

Purpose:

You will be responsible for the technical availability of all networks and servers, both cloud-based and locally hosted. You are expected to investigate, resolve issues, and build all related devices. Monitoring and maintaining the Microsoft-based systems and supporting the CISO to provide a 24/7/365 IT service are key responsibilities. You should be comfortable contributing to the strategic direction of the business to achieve its ambitious goals, requiring proven experience in a global environment with in-depth technical, hands-on knowledge.

Key Deliverables:

• Maintain and support onshore and offshore IT systems 24/7/365 for cloud and client-server environments.
• Networking and security experience, including firewall optimization, Cisco, and Watchguard protocols.
• Maintain and implement high-quality operational standards, processes, and procedures.
• Diagnose and solve technical problems under time constraints and business pressure.
• Adhere to strict budget requirements and identify cost-saving opportunities across the Group.
• Assist in developing business cases for new initiatives and support large projects.
• Break down organizational silos by removing barriers, automating processes, and workflows.
• Advise on best IT practices and deliverables using frameworks like ITIL.

Qualifications:

• At least 10+ years of IT experience in complex infrastructure environments, with marine and offshore experience.
• Certified Microsoft qualifications.
• Practical knowledge of Microsoft technologies, networking protocols for ERP systems, security, network design, and configuration.
• Experience with Identity Management including Active Directory, Azure AD, 2FA.
• Knowledge of operating systems, including all server versions and desktops.
• Extensive worldwide travel experience, including vessels.
• Experience configuring ERP systems and client-server upgrades from solution selection to implementation.
• Excellent communication skills and ability to manage stakeholder relationships.
• Ability to manage escalations and resolve critical technical issues promptly.
• Self-motivated with strong organizational skills and innovative thinking.

Ideal Candidate:

• Problem solver with strong communication skills.
• Proactive, self-driven, and highly analytical.
• Flexible and adaptable to changing priorities.
• Excellent report writing and documentation skills.
• Exposure to AI from a security and implementation perspective.

Additional Information:

Candidates must provide evidence of their Right to Work in the UK. We are unable to sponsor candidates on student visas or requiring sponsorship. If you do not hear from us within two weeks, please assume your application was unsuccessful. We will not require recruitment agency services for this role.