Head of Schemes & Growth – Insurance Leader

Brown & Brown, Inc.; Borehamwood; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

28 days holiday + UK bank holidays

Life assurance

Private health care for you and depend

Employee assistance programme

Season ticket loan

Rental deposit loan

Annual leave purchase scheme

HFIS Group discount on personal insur

Job summary

HFIS Limited, the group behind trusted brands such as mydeposits, Total Landlord Insurance and Hamilton Fraser Cosmetic, is seeking a Head of Schemes. You will lead the Schemes Division, driving profitable growth, customer outcomes and strong insurer partnerships.

You’ll shape divisional strategy with the Insurance MD and manage risk, quality and regulatory compliance. You will build and coach a high-performing team, oversee performance data, and identify new business opportunities while

Qualifications

• Significant leadership experience within the insurance industry, ideally within schemes, broker, MGA or digital insurance.
• Proven ability to influence at all levels and manage key stakeholders.
• Strong understanding of UK insurance market, FCA regulation, and industry trends.
• Experience shaping plans, driving innovation and sustainable growth.
• Track record leading operational and commercial performance across teams.
• Experience developing strategic partnerships and identifying growth opportunities.
• Excellent communication and data-driven decision-making skills.
• Customer-focused mindset with emphasis on service quality.

Responsibilities

• Lead the Schemes Division's day-to-day and strategic performance for growth, profitability and customer outcomes.
• Develop strategies using data and KPIs to drive improvements across the division.
• Build and maintain relationships with insurer partners, clients and stakeholders.
• Represent the business at industry events and insurer reviews to strengthen market presence.
• Shape divisional strategy with the Insurance MD and align with wider objectives.
• Drive product, process and system improvements to enhance customer experience.
• Monitor market trends, customer needs and competitor activity to stay competitive.
• Support budgeting, financial planning, and cost-effective operations.
• Foster a culture of continuous improvement and high performance.
• Lead, coach and develop Scheme Leads and teams; support recruitment and succession planning.

Skills

Leadership experience

Stakeholder management

Strategic thinking

Analytical skills

Financial acumen

Budgeting experience

Communication skills

People development

Commercial acumen

Job description

HFIS Limited, the group behind trusted brands such as mydeposits, Total Landlord Insurance and Hamilton Fraser Cosmetic, is seeking a Head of Schemes. You will lead the Schemes Division, driving profitable growth, customer outcomes and strong insurer partnerships.

You’ll shape divisional strategy with the Insurance MD and manage risk, quality and regulatory compliance. You will build and coach a high-performing team, oversee performance data, and identify new business opportunities while