Head of Sales

NG Bailey IT Services; United Kingdom; On-site; GBP 95,000 - 150,000; Full time

Job summary

NG Bailey IT Services in the United Kingdom seeks a Head of Sales to lead the sales function, delivering the sales strategy and driving profitable growth across IT services and related sectors. You will own the pipeline, forecast and KPIs, while collaborating with operations, technical, marketing and commercial teams to shape compelling propositions.

You will build senior-level relationships with customers and partners, coach the sales team and ensure governance, compliance and health and safety

Qualifications

• Proven senior sales leadership with accountability for growth and pipeline.
• Experience in B2B IT services, managed services, infrastructure or networks.
• Strong commercial acumen: pricing, margins and value propositions.
• Experience setting KPIs, forecasting discipline, CRM adoption and governance.
• Ability to influence at senior leadership level and work across functions.

Responsibilities

• Own and deliver the sales strategy aligned to the business plan and objectives.
• Achieve sales targets and drive profitable growth (revenue, margin, orders).
• Own the sales pipeline and forecasting with disciplined CRM governance.
• Collaborate with operations, technical, marketing and commercial teams on propositions.
• Build senior relationships with key customers, prospects and partners for growth.
• Establish clear sales KPIs and governance; drive performance improvement.
• Lead and develop the sales team, creating accountability and collaboration.
• Provide senior leadership on major opportunities with cross-functional support.
• Act as a senior commercial voice to support growth planning and decision making.
• Ensure all activity complies with policies, governance and HSE standards.

Skills

Strategic sales leadership

Strategic account planning

Forecasting

Negotiation

Stakeholder influence

Consultative selling

People leadership

New business development

Tools

CRM software

Bid management tools

Job description

Head of Sales - IT Services

United Kingdom

Permanent

Closing date: 23rd October 2026

Summary

We're seeking for an exceptional Head of Sales to join our IT Services in a pivotal leadership role, driving our growth ambitions and taking our sales performance to the next level. In this high impact senior role, you'll be responsible for delivering the sales strategy for NG Bailey IT Services, leading the sales function to achieve profitable growth through new business acquisition, strategic account development, market positioning and disciplined pipeline management. You'll work closely with the Managing Director and wider leadership team to shape the growth agenda, strengthen customer relationships, improve sales performance and ensure the business is positioned to win in target markets.

Some of the key deliverables for the role include:

• Own and deliver the sales strategy, ensuring it is directly aligned to the business plan, growth ambitions, target markets and wider commercial objectives
• Take accountability for achieving sales targets, driving profitable growth and ensuring revenue, margin, order intake and conversion performance are monitored, challenged and delivered
• Own the sales pipeline and forecasting process, ensuring opportunities are properly qualified, prioritised and progressed through a consistent sales cadence, robust CRM management and clear performance governance.
• Work with operational, technical, marketing and commercial colleagues to shape compelling propositions, strengthen market positioning and ensure NG Bailey IT Services is clearly differentiated in target sectors.
• Build and maintain senior-level relationships with key customers, prospects, partners and industry stakeholders, identifying opportunities for growth, cross-sell, up-sell and long-term account development
• Establish clear sales KPIs, review mechanisms and accountability across the sales function, using data and insight to improve performance, conversion rates, forecasting accuracy and customer engagement
• Lead, coach and develop the sales team, creating a high-performance culture with clear expectations, strong accountability, effective collaboration and a consistent approach to business development
• Provide senior sales leadership on major opportunities, ensuring solutions are customer-led, commercially robust and supported by effective collaboration across bid, technical, operational and commercial teams
• Act as a senior commercial voice within the business, providing insight, challenge and recommendations to support strategic decision making, growth planning and business performance.
• Ensure all sales activity is conducted in line with NG Bailey policies, commercial governance, delegated authorities, ethical standards and health and safety expectations.

What we're looking for:

• Proven experience in a senior sales leadership role with accountability for delivering sales strategy, business growth, revenue delivery, margin performance and pipeline conversion, ideally within IT Services, managed services, infrastructure, network sectors
• Demonstrable track record of winning new business, developing strategic accounts and delivering sustainable growth in a complex B2B environment.
• Strong commercial acumen, with experience of pricing, margin improvement, negotiation, customer value propositions and contract discussions.
• Experience of setting and managing sales KPIs, forecasting discipline, CRM adoption, pipeline governance and performance review rhythms.
• Ability to operate credibly at senior leadership level, influencing internal stakeholders, executive teams, customers and strategic partners
• Experience of leading, coaching and developing sales teams, creating clarity of expectations and building a high-performance, accountable sales culture.
• Strong understanding of consultative selling, strategic account planning, customer segmentation and opportunity qualification.
• Excellent communication, influencing, negotiation and presentation skills, with the ability to translate customer needs into compelling commercial propositions.

Desirable

• Experience of shaping go-to-market plans, account growth strategies, sales campaigns or market development activity.
• Experience contributing to bid strategy, public/private sector frameworks, complex tender responses or major opportunity reviews.
• Knowledge of partner/channel sales models, alliance management and technology vendor ecosystems
• Understanding of recurring revenue, managed service contracts or lifecycle-based customer propositions.

Next Steps:

As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.