Head of Research Business Operations

Deutsche Bank; London; Hybrid; GBP 50,000 - 90,000; Full time

Job description

Job Description

This job is with Deutsche Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Position Overview

The Research division within Deutsche Bank’s Investment Bank counts hundreds of equity analysts, economists and fixed income strategists. The division is responsible for economic and financial analysis and covers asset allocation and all major industry sectors. We analyse relevant trends for the Bank in financial markets, the economy and society, highlight risks and opportunities and act as consultants for the bank, its clients and stakeholders. Deutsche Bank Research delivers high-quality analysis and promotes public debate on economic, fiscal, labour market and social policy issues.

You will be responsible for overseeing the Research operations team on a day-to-day basis, ensuring efficient delivery of services to both external clients and internal stakeholders, while driving continuous improvement and implementing change initiatives.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them.
• Competitive salary and non-contributory pension.
• 30 days’ holiday plus bank holidays, with the option to purchase additional days.
• Life Assurance and Private Healthcare for you and your family.
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits.
• The opportunity to support a wide-ranging CSR programme + 2 days’ volunteering leave per year.

Your key responsibilities

• Oversee the global Research operations team on a day-to-day basis.
• Ensure efficient and effective delivery of business-as-usual (BAU) operations services to both external clients and internal stakeholders, including research analysts.
• Drive continuous improvement within the Research operations team, identifying opportunities to streamline processes, enhance efficiency, and tighten controls.
• Ensure key regulatory and business controls run effectively, working closely with the business controls team and research compliance.
• Implement and operationalise change initiatives where relevant, in coordination with the Research Change team, ensuring seamless integration into BAU workflows and processes.
• Manage a team of over 50 staff, primarily offshore, fostering a culture of ownership, accountability, and high performance. This includes providing regular feedback, supporting, coaching, and mentorship.

Your skills and experience

• Previous relevant work experience, including experience managing operations teams with a proven track record of success. Experience managing remote/offshore teams is highly desirable.
• Strong leadership skills with a demonstrable ability to empower and motivate teams, fostering a culture of ownership and accountability.
• Excellent written and verbal communication skills, with the ability to effectively communicate with audiences of different seniority, including clients, management and other internal stakeholders, and offshore teams.
• Strong analytical and problem-solving skills, together with a proactive and solutions-oriented approach.
• Quick learner, enthusiastic and interpersonal skills.
• Ideally, experience within the Client or Research Middle Office or Chief Operating Office (COO) team within an Investment Bank.

How we’ll support you

• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards).

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.