Head of Quality Standards

NSFT Jobs; Norwich; On-site; GBP 55,000 - 70,000; Part time

Job summary

NSFT is seeking a registered professional with a passion for quality and continuous improvement to contribute across the Trust. The role involves leading quality assurance, clinical leadership, and collaboration with external stakeholders.

You will plan, coordinate and deliver a broad range of quality assurance activities, use data to drive improvements, and provide expert guidance across departments. The Trust values ongoing training and a supportive, collaborative team environment.

Qualifications

• Registered professional with a commitment to quality and continuous improvement.
• Strong organisational, engagement and communication skills.
• Ability to work independently and in a dynamic team.

Responsibilities

• Plan, coordinate, and deliver a broad range of quality assurance activities.
• Use data and insight to provide assurance on service quality and identify improvement priorities.
• Support continuous improvement initiatives to enhance health outcomes, patient safety, and overall experience.
• Provide expert guidance and support across all departments within the Trust.
• Ensure the Trust can demonstrate high standards of care and provide assurance to internal and external stakeholders.
• Monitor and review the quality of services across the Trust.
• Intervene where necessary to protect patient care and safety.

Job description

Are you a registered professional with a passion for quality and continuous improvement?

Do you believe that strong, effective approaches are key to delivering best practice and improving outcomes for the communities we serve?

We are looking for a tenacious, confident, and adaptable individual who is naturally curious and brings excellent organisational, engagement, and communication skills. You'll be comfortable working both independently and as part of a dynamic, creative, and motivated team.

This is a unique and rewarding role that operates across the entire Trust, with key responsibilities including:

• Performance standards and management
• Policy development
• Quality reporting
• Clinical leadership
• Collaboration with external stakeholders

Please note: This role is a 18.75 hour job share.

• Plan, coordinate, and deliver a broad range of quality assurance activities
• Use data and insight to provide assurance on service quality and identify improvement priorities
• Support continuous improvement initiatives to enhance health outcomes, patient safety, and overall experience
• Provide expert guidance and support across all departments within the Trust
• Ensure the Trust can demonstrate high standards of care and provide assurance to internal and external stakeholders

You Will Have The Authority And Autonomy To

• Monitor and review the quality of services across the Trust
• Intervene where necessary to protect patient care and safety

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.