Head of Proposals & Content

Voi Technology; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Employee options programme

Unlimited free Voi rides

Dog-friendly office

Job summary

Voi Technology is seeking a Head of Proposals & Content to lead the Tender Enablement team's proposal and content function. You will ensure quality, consistency and persuasiveness across all city tenders, tailoring submissions to cities’ needs and maintaining editorial standards.

You will build and mentor a team of content managers and writers, manage capacity for live and upcoming tenders, and own the content library and in-language delivery across markets.

Qualifications

• 8-10 years of experience in bid or tender writing, proposal management or content leadership, ideally within public sector or B2G environments.
• Significant experience owning bids, proposal content or a content function end to end.
• Proven experience building, leading and developing writing or proposal teams.
• Excellent written English; additional European language skills are a strong asset.
• A track record of managing multilingual content delivery across markets.
• Experience building, owning and improving tender content libraries, knowledge management assets or reusable proposal content.
• Strong understanding of public procurement processes, evaluation criteria and compliance requirements.
• Experience influencing senior stakeholders across central and local teams.
• The ability to set clear editorial standards, coach others and act as the final authority on written quality.
• A background in micromobility, urban mobility or transport is a plus.

Responsibilities

• Own the Proposal & Content function, including its strategy, standards, ways of working and portfolio-wide content quality.
• Build, lead and develop a team of Proposal & Content Managers and writers, including hiring, coaching, work allocation and quality development.
• Own capacity and resource planning across live and upcoming tenders, balancing effort against priority, deadlines and win probability.
• Set and champion Voi's tone of voice and writing standards as the final editorial authority for tender content.
• Own document control and quality delivery at function level, including version management, quality gates and consistency standards.
• Build and maintain Voi's in-language delivery capability across non-English markets through local writers, partners and clear processes.
• Own and continuously improve Voi's tender content library and intelligence, making sure every submission starts from a stronger base.
• Personally lead the content and writing for Voi's most strategic and high-stakes bids.
• Partner with Commercial & Bid Strategy to translate win themes and USPs into a consistent narrative approach across the portfolio.
• Work with Tender Governance & PMO on timelines, processes and quality gates so content production and tender delivery run smoothly together.
• Turn scoring outcomes, evaluator feedback and competitor insight into improvements in how Voi writes and bids.

Job description

Lead the content engine behind Voi's most important city tenders. Build the team, standards, and assets that turn complex requirements into compelling submissions across Europe.

YOUR MISSION AT VOI

As Head of Proposals & Content, you will lead the Proposal & Content function within Voi's Tender Enablement team. You will be accountable for the quality, consistency and persuasiveness of Voi's tender content across the full portfolio, making sure every submission is clear, compelling and tailored to the needs of cities.

In This Role, You Will

• Own the Proposal & Content function, including its strategy, standards, ways of working and portfolio-wide content quality.
• Build, lead and develop a team of Proposal & Content Managers and writers, including hiring, coaching, work allocation and quality development.
• Own capacity and resource planning across live and upcoming tenders, balancing effort against priority, deadlines and win probability.
• Set and champion Voi's tone of voice and writing standards as the final editorial authority for tender content.
• Own document control and quality delivery at function level, including version management, quality gates and consistency standards.
• Build and maintain Voi's in-language delivery capability across non-English markets through local writers, partners and clear processes.
• Own and continuously improve Voi's tender content library and intelligence, making sure every submission starts from a stronger base.
• Personally lead the content and writing for Voi's most strategic and high-stakes bids.
• Partner with Commercial & Bid Strategy to translate win themes and USPs into a consistent narrative approach across the portfolio.
• Work with Tender Governance & PMO on timelines, processes and quality gates so content production and tender delivery run smoothly together.
• Turn scoring outcomes, evaluator feedback and competitor insight into improvements in how Voi writes and bids.

What You Need To Embark

We are looking for an experienced proposal and content leader who combines excellent writing judgement with the ability to build teams, processes and scalable ways of working. You know how to lead through influence, raise quality across a portfolio and turn complex inputs into a clear and persuasive narrative.

To Succeed In This Role, We Believe You Have

• 8-10 years of experience in bid or tender writing, proposal management or content leadership, ideally within public sector or B2G environments.
• Significant experience owning bids, proposal content or a content function end to end.
• Proven experience building, leading and developing writing or proposal teams.
• Excellent written English; additional European language skills are a strong asset.
• A track record of managing multilingual content delivery across markets.
• Experience building, owning and improving tender content libraries, knowledge management assets or reusable proposal content.
• Strong understanding of public procurement processes, evaluation criteria and compliance requirements.
• Experience influencing senior stakeholders across central and local teams.
• The ability to set clear editorial standards, coach others and act as the final authority on written quality.
• A background in micromobility, urban mobility or transport is a plus.

WHY VOI

Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voyage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This, You'll Have The Opportunity To

• Join Europe's #1 micromobility operator and one of the fastest-growing scale-ups.
• Get "skin in the game" through our employee options programme.
• Enjoy unlimited free Voi rides and a dog-friendly office.
• Work together with inspiring, motivated and fun colleagues towards a common goal.
• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.

Diversity Matters

As a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.