Head of Property, Maintenance & Compliance

BASILDON BOROUGH COUNCIL; Basildon; On-site; GBP 65,000 - 90,000; Full time

Job summary

Basildon Borough Council is recruiting for a senior role in the Property Maintenance and Compliance department to lead repairs, maintenance and compliance across council housing and corporate assets.

You will shape strategy, oversee budgets and contracts, and ensure statutory compliance and safety standards, including gas, electrical, fire and building safety.

The role requires strategic leadership, financial acumen, stakeholder engagement and a track record of delivering service improvements.

Qualifications

• Degree in Building Surveying or a related subject.
• Membership of a relevant professional body (e.g., RICS, CIOB).
• NVQ level 5 management qualification (or working towards).
• NEBOSH or IOSH general certificate (or working towards).
• Extensive knowledge of statutory, regulatory and best practice requirements for housing and corporate asset compliance.

Responsibilities

• Provide leadership and management of the repairs & maintenance and compliance services for housing and corporate assets.
• Develop and implement BBC's repairs and maintenance strategy.
• Assist in the development and delivery of BBC's asset management strategy.
• Monitor contractors for contractual compliance and take corrective action.
• Ensure services align with corporate objectives and budget.
• Lead service improvements, transformation and digital innovation.
• Ensure statutory compliance across housing and corporate assets including gas, electrical, fire safety, building safety, water hygiene, asbestos management, lifts & lifting equipment, and health and safety requirements.
• Handle complaints, MP and Councillor enquiries per procedures.
• Deliver inspection/testing programmes and manage risk and legal obligations.

Skills

Contract management

Budget management

Regulatory compliance

Risk management

Building safety

Procurement

Data analysis

Leadership

Stakeholder engagement

Education

Degree in Building Surveying or related subject

NVQ level 5 management qualification

NEBOSH or IOSH general certificate

Tools

Microsoft Excel

Job description

The role is within the Property Maintenance and Compliance department of Basildon Borough Council (BBC) and combines strategic leadership, operational oversight, financial management and regulatory compliance.

The role is responsible for ensuring that BBC owned homes and corporate properties are safe, legally compliant, well maintained and provide value for money.

Key deliverables

• Provide leadership and management of the repairs & maintenance and compliance services for housing and corporate assets.
• Develop and implement BBCs repairs and maintenance strategy.
• Assist in the development and delivery of BBCs asset management strategy.
• Ensure contractors are monitored in-accordance with contractual requirements with corrective action undertaken to remedy areas of non-compliance.
• Ensure repairs & maintenance and compliance services align with corporate objectives and budget.
• Achieve HRA/ GRA performance and financial budget targets, including effective and timely forecasting, minimising financial risks and maximising efficiencies.
• Lead on repairs, maintenance and compliance service improvements, transformation and digital innovation.
• Ensure statutory compliance across housing and corporate assets, including gas safety, electrical; safety, fire safety, building safety, water hygiene, asbestos management, lifts & lifting equipment, health and safety requirements.
• Ensure service area related complaints, MP enquiries and Counsellor enquiries are dealt with in-accordance with procedural requirements.
• Ensure compliance inspection/testing programmes are delivered, risk is managed and legal obligations are met.

We are proud holders of the Defence Employer Recognition Scheme (ERS) Silver Award, demonstrating our commitment to supporting the Armed Forces community and aligning with the values of the Armed Forces Covenant.

All offers of employment are subject to pre-employment checks and clearance.

Please note, if you do not have access to a desktop to apply- computers are available in the Job Centre, Library or our own Customer Service Centre.

Applicants with a hearing or speech impairment can contact us using the Text Relay Service. Dial 18001 followed by the full telephone number as above. Calls are charged at your telecommunications provider's standard rate.

• Degree in Building Surveying or a related subject
• Membership of a relevant professional body eg RICS, CIOB
• Holds or is willing to work towards a mandatory NVQ level 5 management qualification
• Holds or is willing to work towards a mandatory NEBOSH or IOSH general certificate
• Extensive demonstrable knowledge of statutory, regulatory, and best practice requirements in relation to housing and corporate asset compliance, health & safety and mechanical and electrical works.
• Extensive demonstrable knowledge of repairs and maintenance, building legislation, building safety and health and safety law
• Good understanding of procurement and contract management requirements
• Demonstrable knowledge in the gathering, analysis, and interpretation of technical data
• Good working knowledge of Microsoft packages, especially Outlook and Microsoft Excel.
• Significant experience of working in a risk-based service area within social housing or a related sector.
• Significant experience of developing services at a strategic level and implementing at an operational level.
• Significant experience in managing multiple high value budgets
• Significant experience in managing multiple contracts
• Significant experience in producing and monitoring operational and assurance Key Performance Information (KPIs).
• Significant experience in producing and presenting reports to a wide range of audiences.
• Experience in analysing complex data and making recommendations / implementing improvements.
• Experience of working closely with resident groups.

The Borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South-East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent.

We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its' commitment, while implementing a range of policies to prevent abuse, harm or exploitation across all departments.