Head of Projects

Paradigm Employment Services LTD; King's Lynn; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Head of Projects to lead their project management function in a dynamic IT support environment. This role offers the chance to drive operational excellence and oversee a portfolio of IT projects, ensuring alignment with client needs. The ideal candidate will possess a strong background in project management, especially within the MSP sector, and demonstrate excellent leadership skills. With a focus on collaboration and continuous improvement, this position promises to be both challenging and rewarding, allowing you to make a significant impact in a growing company.

Benefits

25 Tage Jahresurlaub plus Feiertage

Firmenveranstaltungen

Flexible Arbeitszeiten

Möglichkeit zur Gestaltung der Projektmanagement-Funktion

Qualifications

• Erfahrung in einer leitenden Projektmanagementrolle innerhalb eines MSP.
• Nachweisliche Erfolge in der Leitung komplexer IT-Projekte.

Responsibilities

• Überwachung der End-to-End-Lieferung von IT-Projekten.
• Führung und Entwicklung des Projektmanagement-Teams.

Skills

Projektmanagement

Führungskompetenz

Stakeholder-Management

Budgetmanagement

Technisches Verständnis für IT-Infrastruktur

Education

Zertifizierung in PRINCE2

Zertifizierung in PMP

Zertifizierung in Agile

Tools

PRINCE2

Agile

ITIL

Job description

Head of Projects

An exceptional opportunity has arisen for a Head of Projects to join a national IT Support company based in Kings Lynn. Our client is the UK’s leading Cyber Security and IT Support business with outstanding values and a passion to deliver seamless service by making a genuine difference to their clients.

Over the years, they have built a reputation for excellent service by prioritizing the customer experience and fostering a teamwork environment that encourages friendship, loyalty, cooperation, and the ability to create strong teams.

As Head of Projects, you will be responsible for managing a portfolio of IT projects, driving operational excellence, and ensuring successful execution within scope, budget, and timelines. The ideal candidate will have a strong background in project management within the MSP space, excellent leadership skills, and a passion for technology-driven solutions.

Main responsibilities for the success of the Head of Projects:

1. Oversee the end-to-end delivery of IT projects, ensuring alignment with client needs and business objectives.
2. Lead, mentor, and develop the project management team, fostering a high-performance culture.
3. Implement best practices and frameworks (e.g., PRINCE2, Agile, ITIL) to optimize project execution.
4. Collaborate with internal teams (technical engineers, service desk, sales) and external stakeholders to ensure seamless project delivery.
5. Drive continuous improvement in project governance, risk management, and reporting processes.
6. Manage budgets, resources, and timelines effectively to meet business and client expectations.
7. Act as a strategic advisor to clients, providing insights on IT solutions and project roadmaps.

Main requirements for the successful Head of Projects:

1. Proven experience in a senior project management role within an MSP or IT services company.
2. Strong leadership and team management skills, with a track record of delivering complex IT projects.
3. Expertise in project management methodologies (PMP, PRINCE2, Agile, etc.).
4. Excellent stakeholder management and communication skills.
5. Strong financial and commercial acumen, with experience in budget management.
6. Technical understanding of IT infrastructure, cloud computing, and cybersecurity solutions is a plus.

What we offer in return to the successful Head of Projects:

• Opportunity to lead and shape the project management function in a growing MSP.
• Monday-Friday (hybrid working)
• Salary negotiable depending on experience
• 25 Days Annual Leave per year plus bank holidays.
• Company events and many more!

If you are passionate about IT and Cyber Security and want to be part of a fantastic team, please do not hesitate to contact us for more details!

Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.