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A leading experiential agency in London is seeking a Head of Production to oversee their production output. The ideal candidate will manage a team, ensure seamless execution of projects, and maintain high standards. This role offers the opportunity to lead innovative campaigns for renowned brands in a dynamic environment.
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The Park is an award-winning experiential agency, founded in London in 2018 by three friends with
eclectic backgrounds in client-side marketing, events, advertising, psychology, TV, PR, and
sponsorship. The Sydney office launched in 2021.
At its core, The Park is an experiential agency, but we have a broad view of what experiential
marketing is. Simply, it’s doing something not just saying something. We’re on a mission to redefine
the cultural and commercial power of experiential marketing.
We work with brands that stand for something (the likes of lululemon, Pinterest, and Asics) and help
them prove it to their customers and internal stakeholders, by creating Brand Proof TM .
Our work spans physical experiences, digital experiences, social media, content, design, employee
experience, and much more. And we like our people to be as varied as the work we create.
Working at The Park
Our culture is everything to us and it’s underpinned by three founding values:
Diversity Makes The World Better- We think the most creative, fun and interesting environments
are the ones that have the most varied types of people from the broadest array of backgrounds with
the most eclectic views.
Simplicity Is Clarity- we are committed to using no buzzwords and never hiding behind complexity.
If you can’t explain it simply, you don’t understand it.
There’s Always A Way- it’s the attitude we take to everything, there’s a way to make anything
Job Description: Head of Production
Overview
Reporting into the agency Operations Director, the Head of Production is the figurehead for The
Park’s production output and is responsible for the seamless execution of all aspects of the
agency’s production output – delivering work on time, on budget and to the best standard every
single time.
You’ll be responsible for the management of the production team, consisting of Experiential
Producer(s), Project Assistant(s), all production focused freelancers and have an in-depth
knowledge of production processes, techniques, materials and vast experiential agency experience.
The successful candidate must have excellent client management skills and will be able to
seamlessly run live events, experiential campaigns, product launches and brand & sponsorship
activations to a world class standard. In addition, a solid understanding of content production is
important.
Ensuring projects are delivered safely and seamlessly every single time, this a role for an ambitious,
highly organised individual looking to lead by example, inspire others and make their mark at a
leading experiential agency. The role will also see the successful candidate become part of The
Park leadership team alongside the Founders, Creative Director and Account Director.
Key Responsibilities
General
- Uphold the standards and values of The Park
- Live and breathe experiential marketing and events
- Must be resilient, proactive and solutions driven – always one step ahead and the ‘go to’
production lead within the agency
- Still have a passion for being on-site and a willingness to get stuck in
- Must be commercially meticulous
The Work
- Lead high level planning, client and production meetings
- Have a ‘little black book’ of suppliers and partners in the industry across A/V, fabrication,
print, tech, AI, branding, catering, staffing and security partners
- Implement best in class live experience and content focused campaigns and projects across
multiple clients
- Play a key role in the implementation of sustainability initiatives across the agency
- Lead collaboration with cross-agency departments – creative, account management and
design on ideation, proposals, and implementation of projects
- Lead on event concepts, proposals and budgets for client presentation
- Oversee and lead the team on all aspects of production including
o Scoping and feasibility studies
o Production / execution including on-site for load in, live and load out
o Post event (wrap ups and insights)
- Attend domestic and international events
- Create and review relevant documentation created by the team to adhere to agency and
legal OH&S standards
- Actively source and plan sites including the development of floor plans for approval
- Oversee technical and stage direction, develop set designs, and agree themes, styling and
dressing prior to live events
- Source, negotiate and liaise with talent where required
- Nurture and grow relationships with suppliers and key agency partners
- Create and present client presentations with excellent visual appearance
- Look for new creative partners, suppliers, and technology
- Ensure all projects adhere to necessary regulations (privacy, H&S etc.)
Clients
- Understand clients’ businesses and develop solid relationships
- Nurture and grow relationships with clients in order to meet agency revenue KPIs
- Keep up to date with what’s going on in our industry, share this knowledge with the team,
and proactively engage Clients
Commercial
- Understand and implement The Park finance process on all projects
- Lead on the creation of production budgets and create estimates
- Put in place SOW agreements on key production projects for clients and partners/suppliers
- Ensure the team are delivering on time and reporting time sheets
- Capacity tracking and allocation of work across the team
- Ensure there is detailed management of project budgets and finances with appropriate
margins (as agreed with the agency LT)
- Identify new revenue opportunities
- Drive the best rates with suppliers and partners on behalf of the agency
New Business and Marketing
- Lead on the production elements of new business pitches supporting the wider agency team
- Actively seek new opportunities for the agency with new and existing clients
- Drive personal and agency profile within the industry trade press
- Attend industry events
People & Culture
- Inspire the team and implement a culture of high-performance
- Manage team members and freelancers as well as manage upwards to Operations Director
- Contribute to agency culture including cultural initiatives
Reviews
We carry out career reviews in January and July every year. At these sessions you will set
objectives for progress in your role and general career development through on the job learning,
training and mentoring.
Location
Our office is located in Shoreditch, close to Old Street Station. We work in a hybrid way, driven by
our Purposeful Work approach; the full team come into the office on Mondays (planning, team
meeting and resource focus), Wednesdays (collaboration and creativity focus), and Fridays (culture
focus), with everyone free to work from where they want on Tuesdays and Thursdays (deep work
focus). There will, however, be times where live projects or events require extra days in the office or
on-site.
Everyone at The Park has twenty-five days a year to go on holiday and you are encouraged to take
all of them. If you don’t, you can carry up to five days over to the following year. If we shut the
Agency over the Christmas and New Year period you can have those days off without using any of
You are, of course, also entitled to days off in lieu for any days you have to work over a weekend if
you’re working on an event.
Referral Bonus
At The Park we actively encourage entrepreneurship so any new business that you bring in will see
you receive a 10% bonus of any fee generated from that new business lead.
The Parklife Grant
We want to support and encourage all our team to connect to culture and to get out and about. As
such there is £50 available each month to buy a ticket to something. This could be a gig, an
exhibition, a play, a trip to the cinema, anything really.
We’re very lucky to work in a creative industry, on exciting projects, with good people. There are
lots of people in this world whose situations are not as lucky as ours. So, we think it is very
important to give back to society and the local community. We want to encourage people to
volunteer for good causes in various forms. To help do that we have one day a year where the
company gives up it’s time to help a cause and we will also provide two additional paid days leave
for anyone at The Park to take part in volunteering.
Employee Benefits
We have a range of policies that we feel are important:
Life assurance – just in case anything happens to you, all our employees are insured. In the event
of the worst happening, their loved ones and nominated beneficiaries would receive an immediate
tax-free cash benefit of 4x salary.
Critical illness – the unfortunate incidence of very serious illnesses like cancer are prevalent in
modern society. Should any member of our team suffer from something this serious we would not
want them to have to also be worried about their immediate financial position. We are all insured for
a sum of £50,000 paid on diagnosis, tax free, in order to relieve this financial stress that such an
event could create.
Pension - One day we will all retire! In order to make this a ‘happy’ event we all need to save. We
have teamed up with Royal London to create a bespoke arrangement. Both you and the company
save towards your retirement, and you can access your personal information and see how you are
doing via the Royal London App and website.
Employee Assistance Programme- to support the culture of The Park we provide a free health and
wellbeing service as part of your employment with us. It's called Help@Hand and is delivered by
Unum. You and your family (partner and children) can access a range of confidential services via
the Help@hand app:
- Remote GPs: Video consultations that last up to 20 minutes. Aiming to get you seen by UK-based
doctors anytime, day or night.
- Mental health support: Access to assigned therapists when it’s needed most, typically delivered via
- Physiotherapy: A network of physiotherapists with treatment plans usually delivered via video
consultation.
- Medical second opinions: Access to UK-based private consultants following a final diagnosis.
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