Head of Product - Score & Report

TN United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading company in the financial services sector seeks a Head of Product for their Score and Report division. The successful candidate will lead product strategy, manage a team, and drive customer engagement. This role offers hybrid working and competitive benefits.

Benefits

Hybrid working

Competitive compensation and discretionary bonus

Pension

Healthcare

Sharesave scheme

25 days annual leave plus bank holidays

Qualifications

• Prior experience as a Head of Product or senior Product Manager.
• Strong leadership skills with the ability to inspire and mentor teams.

Responsibilities

• Define the Product Vision and Strategy for Experian's Score and Report domain.
• Lead the delivery of new innovations and strategic initiatives.
• Manage and mentor a team of Product Managers and Analysts.

Skills

Leadership

Consumer Focus

Stakeholder Influence

Job description

The provided job description is quite comprehensive and well-structured, but it has some issues with formatting and clarity that can be improved for better readability and professionalism.

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Job Title: Head of Product - Score & Report, London

Client: Experian

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f3abc9358d0f

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description

We are looking for an experienced product leader to step into the role of Head of Product – Score and Report in our Direct-to-Consumer business. Reporting to the Product Director, you will lead our product offerings that help consumers view, understand, and improve their Experian credit score and report. As a senior member of the Product team, you will be responsible for growing and enhancing the propositions and features at the heart of Experian's product set.

What you'll do:

1. Define the Product Vision and Strategy: Develop, articulate, and deliver a clear product vision and strategy for Experian's Score and Report domain, across all product tiers including app and web.
2. Delivering Innovations and Strategic Initiatives: Lead the delivery of new innovations, products, features, and large strategic projects to enhance our credit score and report offerings. Manage large cross-functional teams to develop and market these initiatives.
3. Team Leadership: Manage and mentor a team of Product Managers, Product Owners, and Product Analysts, fostering a collaborative and outcome-driven culture.
4. Cross-functional Collaboration: Work with cross-functional teams and stakeholders to ensure the successful delivery of key projects.
5. OKR Ownership: Manage the OKRs for the Score and Report domain, aligning them with business goals and overseeing domain performance.
6. Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative features.

Qualifications:

1. Product Leadership Experience: Prior experience as a Head of Product or a senior Product Manager ready to step into a leadership role, with extensive product success.
2. Consumer Focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. Proven experience creating product experiences that meet real customer needs.
3. People Management: Strong leadership skills with the ability to inspire and mentor teams.
4. Strategic Vision: Experience in developing and executing product visions and strategies that drive growth and customer satisfaction.
5. Stakeholder Influence: Ability to manage and influence senior stakeholders and cross-functional teams.
6. Commercial Acumen: Understanding of commercial metrics, experience developing business cases, and communicating product updates effectively.

Additional Information:

Benefits include:

• Hybrid working
• Competitive compensation and discretionary bonus
• Pension, healthcare, sharesave scheme, and more
• 25 days annual leave plus bank holidays and volunteering days; additional leave can be purchased

At Experian, we celebrate diversity and are committed to an inclusive culture. We are an Equal Opportunity employer and support accommodations for disabilities or special needs.

Grade: EB7

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