Head of Product - Score & Report

Experian; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Experian is seeking a Head of Product for their Score and Report domain. This role involves defining product vision, leading innovations, and managing a team to enhance consumer credit experiences. The ideal candidate will have strong leadership skills and a consumer-focused approach, driving engagement and growth within the product offerings.

Benefits

Hybrid working

Competitive compensation package and discretionary bonus

Core benefits such as pension and healthcare

25 days annual leave and options to purchase additional leave

Qualifications

• Prior experience as a Head of Product or senior Product Manager.
• Strong team leadership skills to inspire and mentor teams.

Responsibilities

• Develop and deliver product vision and strategy for Score and Report.
• Lead delivery of innovations and manage cross-functional teams.
• Implement strategies to increase customer engagement and retention.

Skills

Leadership

Consumer focus

Team Management

Strategic Vision

Stakeholder Influence

Commercial Acumen

Job description

Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description
We're looking for an experienced product leader to step into the role of Head of Product – Score and Report in our Direct-to-Consumer business. Reporting to the Product Director, you will lead our product offerings that help consumers view, understand, and improve their Experian credit score and report. As a senior member of the Product team, you will be responsible for growing and enhancing the propositions and features at the core of Experian's product set.

What You'll Do

1. Define the Product Vision and Strategy: Develop, articulate, and deliver a clear product vision and strategy for Experian's Score and Report domain, across all product tiers including both app and web.
2. Delivering Innovations and Strategic Initiatives: Lead the delivery of new innovations, products, features, and large strategic projects to enhance our credit score and report offerings. Manage large cross-functional teams to develop and launch these initiatives.
3. Team Leadership: Manage and mentor a team of Product Managers, Product Owners, and Product Analysts, fostering a collaborative and outcome-driven culture.
4. Cross-functional Collaboration: Work with cross-functional teams and stakeholders to ensure the successful delivery of key projects.
5. OKR Ownership: Manage the OKRs for the Score and Report domain, ensuring alignment with business goals and overall performance of the domain.
6. Driving Engagement and Growth: Implement strategies to increase customer engagement, upsell premium offerings, and improve retention through innovative and valuable features.

Qualifications

1. Product Leadership Experience: Prior experience as a Head of Product or a senior Product Manager ready to step into a leadership role, with extensive product experience driving product success.
2. Consumer focus: Deeply consumer-obsessed, with a strong commitment to understanding and solving genuine customer problems. Proven track record of creating product experiences that meet real customer needs and enhance satisfaction.
3. People Management: Strong team leadership skills with the ability to inspire and mentor teams to achieve excellent outcomes.
4. Strategic Vision: Demonstrated experience in developing and implementing product vision and strategy that drives growth and customer satisfaction.
5. Stakeholder Influence: Experience managing and influencing stakeholders, including senior executives and cross-functional teams.
6. Commercial Acumen: Strong understanding of commercial metrics, experience developing business cases, and communicating product updates effectively.

Additional Information
Benefits include:

• Hybrid working
• Competitive compensation package and discretionary bonus
• Core benefits such as pension, healthcare, sharesave scheme, and more
• 25 days annual leave, 8 bank holidays, 3 volunteering days, with options to purchase additional leave

Our culture emphasizes celebrating individuality. We prioritize diversity, equity, inclusion, work/life balance, development, authenticity, engagement, collaboration, wellness, rewards, recognition, and volunteering. Recognized as a Great Place To Work in 24 countries, a Fortune Best Company, and with a 4.4-star rating on Glassdoor, we are committed to a people-first approach. We support all employees, including those with disabilities or special needs, with accommodations as required.

Grade: EB7

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management